At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.
The GBS OTC Integration SME sits within the Integration team and is responsible for ensuring newly acquired practices are smoothly integrated into Group processes, specifically across Banking and Takings. This includes supporting practice onboarding, aligning newly acquired businesses with IVC Evidensia policies, systems and controls, and providing functional expertise throughout the acquisition lifecycle.
- Ensuring all banking and takings processes are reconciled, standardised and transitioned to BAU within the defined integration timeline
- Supporting practice onboarding and alignment to Group processes and controls
- Providing functional expertise throughout the acquisition lifecycle
Key Accountabilities & Responsibilities
Banking and Takings Operations
- Complete accurate bank reconciliations within month-end timelines and lead resolution of complex or escalated issues across acquisitions
- Manage daily and weekly rolling and posting of bank accounts
- Investigate and resolve bank-related queries, working closely with practices and finance coordinators
- Ensure takings compliance, including accurate allocation of income and resolution of mismatches
Integration Responsibilities
- Deliver all integration tasks for allocated practices, ensuring alignment to IVC Evidensia banking and takings processes prior to BAU handover
- Ensure legacy bank accounts are closed within SLA requirements, typically within 90 days
- Work collaboratively with the BPO provider, Genpact, to ensure the expected level of service from an OTC perspective
- Support the Integration Tower Lead with standardisation and continuous improvement of acquisition processes
Stakeholder Management
- Collaborate with key teams including Accounts Payable, Treasury and local finance teams
- Manage shared mailboxes and respond to internal queries within SLA requirements
Experience & Qualifications
- High level of accuracy and strong numerical skills
- Clear and confident communication skills
- Proven ability to meet tight deadlines
- Strong IT skills, including intermediate Excel capability
- Proactive approach to identifying issues and driving resolutions
- Flexible and adaptable to changing priorities
- Strong team ethic and willingness to learn
Desirable
- Experience managing high-volume workloads
- Previous banking and/or takings experience
- Experience working with Oracle or similar ERP systems
What We Offer
- Work-life balance
- 26 days annual leave
- Cycle to Work scheme
- Initiatives focused on employee wellbeing
- Pension
- Discretionary Bonus
- Discounted staff pet care
- Dog Friendly office
- Free Parking available at Head Office
At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
