Hybrid Service Desk Engineer: Customer-Driven IT Support in Bristol
Hybrid Service Desk Engineer: Customer-Driven IT Support

Hybrid Service Desk Engineer: Customer-Driven IT Support in Bristol

Bristol Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide top-notch IT support and troubleshoot issues for a large veterinary care group.
  • Company: Leading veterinary care group in the UK with a focus on staff wellbeing.
  • Benefits: Hybrid work model, supportive team environment, and opportunities for personal development.
  • Why this job: Make a difference by supporting over 12,000 staff in a fast-paced setting.
  • Qualifications: Basic networking knowledge, experience with Microsoft systems, and strong communication skills.
  • Other info: Join a committed team that values your growth and wellbeing.

The predicted salary is between 30000 - 42000 £ per year.

A leading veterinary care group in the UK is looking for a Service Desk Engineer to provide exceptional IT support for over 12,000 staff. In this hybrid role based in Keynsham, you will troubleshoot hardware and software issues, maintain documentation, and ensure users feel supported in a fast-paced environment.

Ideal candidates will have:

  • a basic understanding of networking,
  • experience with Microsoft systems,
  • excellent communication skills.

Join a committed team that values development and wellbeing.

Hybrid Service Desk Engineer: Customer-Driven IT Support in Bristol employer: IVC Evidensia

Join a leading veterinary care group in the UK that prioritises employee wellbeing and professional development. As a Service Desk Engineer in Keynsham, you will be part of a supportive team dedicated to providing exceptional IT support to over 12,000 staff, with opportunities for growth in a dynamic and fast-paced environment. Enjoy a culture that values collaboration and innovation, making it an excellent place for those seeking meaningful and rewarding employment.
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Contact Detail:

IVC Evidensia Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hybrid Service Desk Engineer: Customer-Driven IT Support in Bristol

✨Tip Number 1

Network, network, network! Reach out to people in the industry, especially those already working in IT support. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Prepare for interviews by practising common questions related to IT support. Think about how you’d troubleshoot specific issues and be ready to share examples of your past experiences that showcase your skills.

✨Tip Number 3

Showcase your communication skills! During interviews, make sure to explain your thought process clearly when solving problems. This will demonstrate your ability to support users effectively in a fast-paced environment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Hybrid Service Desk Engineer: Customer-Driven IT Support in Bristol

IT Support
Troubleshooting
Hardware Issues
Software Issues
Documentation Maintenance
Networking
Microsoft Systems
Communication Skills
Customer Service
Fast-Paced Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with IT support, especially in troubleshooting hardware and software issues. We want to see how your skills align with the needs of our team!

Showcase Communication Skills: Since this role involves supporting over 12,000 staff, it's crucial to demonstrate your excellent communication skills. Use examples in your application that show how you've effectively communicated in past roles.

Highlight Relevant Experience: If you have experience with Microsoft systems or networking, make it stand out in your application. We love seeing candidates who can hit the ground running and contribute to our team's success!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!

How to prepare for a job interview at IVC Evidensia

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of hardware and software troubleshooting. Be ready to discuss specific issues you've resolved in the past, especially with Microsoft systems, as this will show your practical experience.

✨Showcase Your Communication Skills

Since this role involves supporting over 12,000 staff, effective communication is key. Prepare examples of how you've successfully communicated technical information to non-technical users, ensuring they felt supported and understood.

✨Familiarise Yourself with Networking Basics

Even if networking isn't your main focus, having a basic understanding can set you apart. Brush up on common networking concepts and be prepared to discuss how they relate to IT support in a fast-paced environment.

✨Emphasise Teamwork and Wellbeing

This veterinary care group values development and wellbeing, so highlight your ability to work collaboratively in a team. Share experiences where you've contributed to a positive team environment or supported colleagues in challenging situations.

Hybrid Service Desk Engineer: Customer-Driven IT Support in Bristol
IVC Evidensia
Location: Bristol

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