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For Companies At a Glance
- Tasks: Manage client accounts and resolve cases with professionalism and empathy.
- Company: Leading veterinary services provider in the UK with a supportive culture.
- Benefits: Attractive benefits, work-life balance, and employee wellbeing initiatives.
- Why this job: Join a caring team and make a difference in clients' lives.
- Qualifications: Customer service experience and ability to handle sensitive conversations.
- Other info: Great opportunities for career development in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading veterinary services provider in the UK is seeking a Case Official for their Credit Collections & Support Team. This entry-level position involves managing client accounts, interacting through calls and emails, and resolving cases with professionalism and empathy.
Applicants should have customer service experience and a knack for handling sensitive conversations. The role offers a supportive environment with opportunities for career development, alongside attractive benefits including work-life balance and employee wellbeing initiatives.
Entry-Level Credit Collections & Client Support Specialist in Bristol employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-Level Credit Collections & Client Support Specialist in Bristol
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you connect better during the conversation. Plus, it shows you're genuinely interested in being part of their team!
✨Tip Number 2
Practice your communication skills! Since this role involves handling sensitive conversations, try role-playing with a friend or family member. This will help you feel more confident when discussing client accounts.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, send a quick thank-you email. It’s a great way to show appreciation and keep yourself fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Entry-Level Credit Collections & Client Support Specialist in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience you have. We want to see how you've handled sensitive conversations in the past, so don’t be shy about showcasing those skills!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining our Credit Collections & Support Team and how your background makes you a great fit for the role.
Be Professional Yet Approachable: When writing your application, keep a professional tone but let your personality shine through. We value empathy and professionalism, so show us how you can balance both in your written communication.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our supportive team!
How to prepare for a job interview at IVC Evidensia
✨Know the Company Inside Out
Before your interview, take some time to research the veterinary services provider. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this position involves managing client accounts and handling sensitive conversations, be ready to share examples from your past experiences. Think of situations where you successfully resolved issues or provided exceptional service, and be prepared to discuss how you approached those challenges.
✨Practice Empathy in Your Responses
Given the nature of the role, demonstrating empathy is crucial. During the interview, use language that reflects understanding and compassion. You might want to prepare a few scenarios where you had to handle difficult conversations, highlighting how you maintained professionalism while being supportive.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for career development, or how the company supports employee wellbeing. This shows that you’re not just interested in the job, but also in how you can grow within the company.
