At a Glance
- Tasks: Lead the online merchandising strategy and optimise product presentation across digital channels.
- Company: Join Pet Drugs Online, a top UK supplier of veterinary medicines with a friendly, dog-loving culture.
- Benefits: Enjoy 5 weeks holiday, hybrid working, and up to 50% discount on pet products.
- Other info: Be part of a diverse team committed to inclusion and personal growth.
- Why this job: Make a real impact in eCommerce while working in a supportive and fun environment.
- Qualifications: Proven eCommerce merchandising experience and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
About Us
Pet Drugs Online is one of the UK’s largest and most trusted suppliers of veterinary medicines and pet products. Part of IVC Evidensia, Europe’s largest veterinary group, we’re passionate about delivering outstanding service — not just to our customers, but to our people too. We’re proud of our friendly, dog‑loving culture, and we work hard to create an environment where everyone feels valued, supported, and able to thrive.
How You’ll Make a Difference
You will work closely with senior leaders to shape and deliver the online merchandising strategy, ensuring products are optimally presented, priced, and promoted across all digital channels. You’ll lead a team responsible for onsite merchandising execution, using data and insight to continuously improve performance and customer experience. This role sits within the eCommerce leadership team and plays a key part in delivering ambitious revenue and profitability targets.
Key Responsibilities
- Lead and develop the online merchandising strategy to drive conversion, revenue, and profit
- Manage and coordinate the merchandising team, ensuring clear prioritisation and delivery of trading plans
- Own onsite merchandising execution, including product listings, pricing, hierarchy, and promotional campaigns
- Continuously optimise site performance using analytics, search data, and customer behaviour insights
- Develop and maintain robust product lifecycle and listing audit processes
- Collaborate cross‑functionally with SEO, PPC, suppliers, and content teams to maximise product visibility and performance
- Improve onsite search performance and personalisation to enhance customer experience
- Build strong supplier and brand relationships to secure high‑quality product content
- Lead people management activity including 1:1s, appraisals, and performance development
- Drive process improvement and embed a high‑performance, data‑led culture
You Might Be a Great Fit If...
- Proven success in an eCommerce merchandising or trading role with measurable commercial impact
- Strong leadership experience, with the ability to build, develop, and motivate high-performing teams
- Highly analytical, with strong understanding of eCommerce KPIs, conversion drivers, and customer behaviour
- Experienced in using web analytics tools (e.g. GA, heatmaps, ContentSquare)
- Comfortable working with product data, PIM systems, and ecommerce platforms
- Strong stakeholder management skills across commercial, marketing, and supplier partners
- Highly organised, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment
- Confident using data to influence decisions and drive continuous improvement
Desirable
- Experience with Adobe Commerce, ERP systems, or PIM platforms (e.g. Pimberly)
- Experience in pet retail or similar high‑volume eCommerce environments
- Exposure to product discovery and optimisation tools
Benefits
- 5 weeks holiday (increasing with service) + bank holidays
- Bring your dog to work
- Up to 50% discount on pet products and veterinary fees (IVC practices)
- Company pension (5% employee / 3% employer)
- Hybrid working model
- Employee Assistance Programme & wellbeing support
- Cycle to Work scheme
- Healthcare Cash Plan
- Retail discounts via our rewards platform
- Free on‑site parking
- Friendly, casual, dog‑loving office culture
- Green Cars salary sacrifice scheme
- Voluntary benefits: choose from a range of benefits to suit you
- Discounted staff pet care
- Access to discounts/cashback with hundreds of participating retailers
Equal Employment Opportunity
We are committed to Diversity, Equality, Inclusion and Belonging and we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we welcome candidates with disabilities and long‑term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Recruitment Process
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Apply now and find out more at www.petdrugsonline.co.uk
eCommerce Merchandising Manager in Bristol employer: IVC Evidensia
At Pet Drugs Online, we pride ourselves on being one of the UK's leading suppliers of veterinary medicines and pet products, offering a vibrant and supportive work environment that values our employees as much as our customers. With a dog-loving culture, generous benefits including hybrid working, extensive holiday allowance, and a commitment to employee wellbeing, we provide ample opportunities for professional growth and development within the eCommerce sector. Join us in making a meaningful impact while enjoying a workplace that celebrates passion for pets and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Merchandising Manager in Bristol
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like IVC Evidensia are looking for when hiring for a eCommerce Merchandising Manager.
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✨Attend E-commerce Events and Conferences
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✨Utilise Company Resources
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We think you need these skills to ace eCommerce Merchandising Manager in Bristol
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at IVC Evidensia, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
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Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at IVC Evidensia. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at IVC Evidensia
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that IVC Evidensia uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
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✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at IVC Evidensia. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
