Area Support Manager - West Yorkshire and White Cross Group in Bradford

Overview: Supporting West Yorkshire and the White Cross Group. Home based role with extensive travel.

The Role: At IVC Evidensia, we continue to grow our business and invest significantly in the infrastructure that supports our local teams. We are pleased to offer an exciting opportunity for an Area Support Manager to work closely with the Area Director, supporting our largest practice group as well as the wider West Yorkshire area.

Responsibilities:

• Develop close working relationships with practice leaders and be the ‘go to’ person for troubleshooting within the area.
• Maintain regular contact and build relationships with practices to ensure teams feel supported and part of the wider IVC Evidensia network.
• Support the integration of acquisitions into the area, including onboarding staff.
• Work with Area Director to identify better ways of working that improve team wellbeing and create efficiencies that bolster the client experience.
• Organise area meetings, prepare and distribute agendas, meeting materials & minutes and ensure action points have been followed and completed.
• Support practices utilisation of dashboards and reporting suites based on financial and non-financial performance, identify trends, areas of underperformance and opportunities for growth.
• Provide support to underperforming sites, help Area Director identify needs and initiate business plan changes.
• Ensure all practices are following the leadership and performance frameworks that are put forward.
• General administration support for the area including financial admin, HR / Recruitment support, performance management and H&S audits.

Core hours: Working up to 40 hours per week. This is a home-based role with extensive travel.

About Us: IVC has grown to become the UK’s largest veterinary group. Our spirit of supporting local leadership and clinical freedom requires us to provide multi-faceted support which optimises practice performance and effectiveness. This is a new role that will provide the leadership and coaching that IVC needs to take our business to the next phase of growth. As the key interface between support centre and practice.

Applicant requirements:

• At least 2 years coaching and mentoring experience, with proven mentoring skills alongside capability to motivate, support and inspire leaders and senior colleagues to embrace change.
• Ability to understand Key financial KPI’s and implement tactical response to bolster performance.
• Strong people skills including bringing together diverse teams across multiple sites, an influencer who can collaborate with others whilst not afraid to challenge the status quo.
• A broad healthcare knowledge would be beneficial but not essential.
• Must hold full and valid driving licence.

Work-life balance:

• 6.6 weeks annual leave
• Your birthday as a paid day off

Wellbeing:

• Private medical insurance
• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Cycle to Work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support

Development:

• Learning and development opportunities via the IVC Evidensia Academy

Additional:

• Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
• Pension – 5% Employee/3% Employer
• Discounted staff pet care
• Car allowance of £375 per month or a company car

Closing date and salary:

• Closing date - 16/02/2026
• £35,000 - £45,000 a year
• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.