Area Support Manager – South and Coastal Lincolnshire
Fixed‑term 12‑month contract. Home‑based role with extensive travel. Salary up to £45,000 DOE.
Role Overview
Inspiring Vet Care, the UK’s number one vet care provider, is looking for an Area Support Manager to work closely with the Area Director, supporting practices in the Coastal and South Lincolnshire area. The role supports a network of over 2,500 practices across 20 countries, driving operational excellence, innovation and strategic impact.
Key Responsibilities
- Develop close working relationships with practice leaders and be the “go to” person for troubleshooting within the area.
- Maintain regular contact and build relationships with practices to ensure teams feel supported and part of the wider IVC Evidensia network.
- Support practices through change related to the rollout of our national unified brand and other CMA remedies.
- Work with the Area Director to identify better ways of working that improve team wellbeing and create efficiencies that bolster the client experience.
- Organise area meetings, prepare and distribute agendas, meeting materials & minutes and ensure action points have been followed and completed.
- Support practices utilisation of dashboards and reporting suites based on financial and non‑financial performance, identify trends, areas of underperformance and opportunities for growth.
- Provide support to underperforming sites, help the Area Director identify needs and initiate business plan changes.
- Ensure all practices are following the leadership and performance frameworks that are put forward.
- General administration support for the area including financial admin, HR / Recruitment support, performance management and H&S audits.
Working Pattern
- 40 hours per week
- Home based with practice visits 3/4 days per week
Qualifications
- At least 2 years coaching and mentoring experience, with proven mentoring skills alongside capability to motivate, support and inspire leaders and senior colleagues to embrace change.
- The ability to understand key financial KPIs, identify actions to improve performance and support implementation.
- Strong people skills including bringing together diverse teams across multiple sites, an influencer who can collaborate with others whilst not afraid to challenge the status quo.
- A broad healthcare knowledge would be beneficial but not essential. Must hold a full and valid driving licence.
- A commitment to supporting colleagues, practices and business performance.
How We’ll Support You
- A role with meaningful impact supporting thousands of colleagues and practices.
- Clear career pathways with progression opportunities across the wider Inspiring Vet Care Group.
- Ongoing learning and development supported by experienced colleagues and specialist teams.
- Access to internal networks, development programmes and professional growth opportunities.
- A collaborative, values‑led culture focused on care, innovation and continuous improvement.
Benefits
- Healthcare Cash Plan
- Cycle to Work scheme
- Green Cars salary sacrifice scheme
- Voluntary benefits: choose from a range of benefits to suit you
- Discounted staff pet care
- Access to discounts and cashback with hundreds of participating retailers
- Car allowance of £375 per month or a company car
