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- Tasks: Be the friendly face of our clinic, supporting vets and caring for animals.
- Company: Join a passionate team at Downland Veterinary Group, dedicated to excellence.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and employee wellbeing initiatives.
- Why this job: Make a difference in animal care while developing your skills in a supportive environment.
- Qualifications: Strong communication skills; customer service experience is a plus but not required.
- Other info: Flexible part-time hours with opportunities for learning and growth.
The predicted salary is between 13000 - 15000 £ per year.
We are seeking a friendly and organised receptionist to join our team on a part-time basis at our Barnham clinic. The successful person will operate from our consulting-only branch. Your duties will include undertaking all reception responsibilities and providing support for our Vet, including dispensing medications and restraining animals.
Become part of our dedicated team of veterinary professionals in Downland Veterinary Group, including 52 nursing staff, 22 vets, and 30 support staff. We are passionate about ongoing learning and development, with our nurses holding certifications in areas like medical nursing, feline nursing, emergency and critical care, surgery, and anaesthesia. By joining us, you’ll have the chance to work alongside skilled colleagues and contribute to a culture of excellence and compassion.
Skills & Experience
- Strong communication skills are a must
- Previous experience in customer-facing roles is preferred but not essential
- Ability to thrive in a fast-paced, dynamic environment
- A positive attitude and a commitment to delivering outstanding patient and client care
Your shift pattern
You will work 22.5 hours per week, Monday - Friday, between 2 pm and 6:30 pm.
Benefits
- 6.6 weeks annual leave FTE
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
Salary: Up to £15,000 DOE.
Veterinary Receptionist in Bognor Regis employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in Bognor Regis
✨Tip Number 1
Get to know the company! Research Downland Veterinary Group and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, which can give you an edge.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and animal care. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Veterinary Receptionist in Bognor Regis
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your friendly and organised nature shine through. Use a warm tone that reflects your passion for working with animals and people alike.
Highlight Relevant Experience: Even if you haven't worked in a veterinary setting before, share any customer-facing roles you've had. We love seeing how your skills can translate into our fast-paced environment, so don’t hold back!
Tailor Your Application: Make sure to customise your application to fit the job description. Mention specific skills like communication and your commitment to patient care, as these are key to thriving in our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this pawsome opportunity at our Barnham clinic!
How to prepare for a job interview at IVC Evidensia
✨Know Your Stuff
Familiarise yourself with the role of a veterinary receptionist. Understand the key responsibilities, like dispensing medications and supporting the vet. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since strong communication skills are a must, think of examples from your past experiences where you've excelled in customer service. Be ready to share how you handled difficult situations or provided exceptional care to clients.
✨Embrace the Fast-Paced Environment
Prepare to discuss how you thrive in dynamic settings. Think of specific instances where you've successfully managed multiple tasks at once, especially in high-pressure situations. This will demonstrate your ability to keep calm and organised.
✨Bring Your Positive Attitude
A positive attitude is key in this role. During the interview, let your enthusiasm shine through! Share why you’re passionate about animal care and how you can contribute to a culture of excellence and compassion within the team.
