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- Tasks: Welcome clients and support the clinical team while travelling between practices.
- Company: Reputed veterinary group focused on positive client experiences.
- Benefits: Generous annual leave and opportunities for learning and growth.
- Why this job: Make a difference in pet care while developing your customer service skills.
- Qualifications: Strong communication skills, full UK driving license, and adaptability.
- Other info: Join a supportive team in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
A reputed veterinary group in the United Kingdom is seeking a Veterinary Receptionist dedicated to creating a positive client experience. The role requires strong communication skills and a calm demeanor to support clients, especially in emotional situations.
Responsibilities include:
- Welcoming clients
- Supporting the clinical team
- Traveling between practices
Ideal candidates will possess a full UK driving license, be adaptable to varying schedules, and demonstrate a commitment to excellent customer service. Benefits include generous annual leave and learning opportunities.
Veterinary Receptionist — Multi‑Site Client Concierge employer: IVC Evidensia UK
Contact Detail:
IVC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist — Multi‑Site Client Concierge
✨Tip Number 1
Make sure to research the veterinary group before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in creating a positive client experience.
✨Tip Number 2
Practice your communication skills! Role-play common scenarios you might face as a Veterinary Receptionist, especially those involving emotional clients. This will help you stay calm and collected during the real deal.
✨Tip Number 3
Be ready to showcase your adaptability. Since the role involves travelling between practices, share examples of how you've successfully managed changing schedules or environments in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our team. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Veterinary Receptionist — Multi‑Site Client Concierge
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Share any relevant experiences you have with pets or in customer service that highlight your dedication to creating a positive client experience.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your strong communication skills and any experience you've had in emotional situations, as these are key for supporting clients in a veterinary setting.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at IVC Evidensia UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Veterinary Receptionist. Familiarise yourself with the key tasks like welcoming clients and supporting the clinical team. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since strong communication is crucial in this role, prepare examples of how you've effectively communicated in past experiences. Think about times when you’ve handled emotional situations with clients or colleagues, as this will highlight your calm demeanour and ability to provide excellent customer service.
✨Be Ready to Discuss Adaptability
Given that the job requires travelling between practices and adapting to varying schedules, be prepared to discuss your flexibility. Share specific instances where you successfully adapted to changes or took on new challenges, showing that you can thrive in a dynamic environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle high-pressure situations. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
