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- Tasks: Provide excellent customer service and assist clients in a vibrant veterinary practice.
- Company: Join IVC Evidensia UK, a passionate team dedicated to pet care.
- Benefits: Enjoy 6.6 weeks annual leave, enhanced family policies, and discounts on pet care.
- Why this job: Make a difference in the lives of pets and their owners every day.
- Qualifications: Previous reception or customer service experience and strong communication skills.
- Other info: Dynamic work environment with opportunities for learning and development.
The predicted salary is between 19000 - 26000 £ per year.
Passionate about pets? Here at Avondale, we are looking for a friendly and approachable Receptionist to join our team.
You will be responsible for maintaining excellent customer service in person and over the phone, reception duties, along with office duties, greeting and assisting clients, scheduling, and managing appointments, answering emails and dealing with the post, maintaining the cleanliness and tidiness of the practice, safe handling of dispensed medications, banking/cashing up, stock control and team meetings.
Responsibilities- Maintain excellent customer service in person and over the phone
- Reception duties and office support
- Greet and assist clients
- Schedule and manage appointments
- Answer emails and process post
- Ensure cleanliness and tidiness of the practice
- Safely handle dispensed medications
- Banking and cashing up
- Stock control
- Participate in team meetings
- Previous reception or customer service experience
- Excellent communication skills
- Ability to multitask and work as part of a team
Your normal hours of work are 36.75 hours per week, Mon-Fri between 7:45 am and 7:15 pm. Included in this is the requirement to participate in a 1 in 2 Saturday rota, working 8:30 am – 12 pm. Up to £23,414.08 DOE.
Benefits- 6.6 weeks annual leave
- Additional annual leave for your birthday added to your holiday allowance
- Enhanced family-friendly policies (maternity, paternity, adoption, shared parental and surrogacy pay)
- Cycle to work scheme
- Employee wellbeing initiatives
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
Veterinary Receptionist in Strathaven employer: IVC Evidensia UK
Contact Detail:
IVC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in Strathaven
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on IVC Evidensia UK and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your previous experience in customer service and reception duties confidently.
✨Tip Number 3
Show off your personality! Being friendly and approachable is key for a Veterinary Receptionist. During your interview, let your passion for pets shine through and share any relevant experiences that highlight your communication skills.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the IVC Evidensia UK site. It’s the best way to ensure your application gets noticed by the right people.
We think you need these skills to ace Veterinary Receptionist in Strathaven
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Mention any relevant experience you have with pets or in customer service, as this will resonate with us and show that you're a great fit for our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Veterinary Receptionist role. Highlight your previous reception or customer service experience and how it relates to the responsibilities listed in the job description. We want to see how you can contribute to our practice!
Keep It Professional Yet Friendly: While we love a casual vibe, remember to maintain professionalism in your written application. Use clear language and check for typos or errors. A friendly tone can go a long way in making a good impression!
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to process it efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at IVC Evidensia UK
✨Know Your Stuff About Pets
Brush up on your knowledge of common pets and their needs. Being able to chat about different breeds, health issues, or even pet care tips can show your passion for animals and impress the interviewers.
✨Practice Your Customer Service Skills
Since this role is all about excellent customer service, think of scenarios where you’ve had to deal with difficult customers or manage multiple tasks at once. Practising these responses will help you feel more confident during the interview.
✨Show Off Your Organisational Skills
The job involves scheduling appointments and managing stock, so be ready to discuss how you stay organised. Bring examples of tools or methods you use to keep track of tasks and ensure everything runs smoothly.
✨Be Friendly and Approachable
As a Veterinary Receptionist, being warm and welcoming is key. During the interview, let your personality shine through. Smile, maintain eye contact, and engage with the interviewers to demonstrate that you’re the friendly face they need.
