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- Tasks: Provide compassionate care for animals and assist with various practice operations.
- Company: Join the friendly team at Orchard Vets Ashurst, a well-established animal practice.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and enhanced family-friendly policies.
- Why this job: Make a real difference in animal care while working in a supportive environment.
- Qualifications: Experience in client-facing or animal care roles is preferred but not essential.
- Other info: Flexible shifts, learning opportunities, and discounts on pet care for staff.
The predicted salary is between 21000 - 27000 £ per year.
Join the friendly and dedicated team at Orchard Vets Ashurst! We are a well-established, first-opinion small animal practice with a strong focus on high-quality patient care and excellent client service. This is an exciting opportunity to become part of a supportive, busy practice where no two days are the same, and every team member plays a vital role.
Your day-to-day duties will be varied and rewarding, including:
- Providing compassionate patient care
- Assisting with laboratory work
- Cleaning and maintaining surgical instruments and kits
- Supporting the smooth running of our practice
- Welcoming clients
- Booking in appointments
- Handling payments
- Answering telephone enquiries
- Completing a range of administrative tasks
We are proud to be a well-equipped first-opinion practice with an on-site laboratory, digital X-ray, and a fully equipped operating theatre. This allows us to carry out the majority of diagnostic investigations and surgical procedures in-house. We also work closely with several excellent referral centres nearby, enabling access to a wide range of specialist services when required.
You’ll be joining a friendly and experienced team consisting of 7 Veterinary Surgeons, 7 Registered Veterinary Nurses, 2 Student Veterinary Nurses, and 5 reception/administration staff. We value teamwork, communication, and creating a positive working environment.
The ideal candidate will have previous experience in client-facing or animal care roles and feel confident interacting with a variety of clients. Strong communication and organisational skills are essential. Previous veterinary experience is an advantage but not essential, as full training and support will be provided.
You will typically work between 8:30 am and 7 pm on Monday, Tuesday, Thursday, and Friday, with some flexibility available. The role may involve occasional travel to our Romsey site. Our support team also participates in a 1 in 5 Saturday rota (8:30 am–12:30 pm) at our Romsey branch. There are no out-of-hours requirements.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
Animal Care Assistant in Romsey employer: IVC Evidensia UK
Contact Detail:
IVC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Animal Care Assistant in Romsey
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Orchard Vets Ashurst. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to animal care and client interaction. Think about your past experiences and how they relate to the role of an Animal Care Assistant. We want to hear your stories!
✨Tip Number 3
Show your passion! During the interview, let your love for animals shine through. Share why you want to work in this field and how you can contribute to the team. Enthusiasm goes a long way!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Animal Care Assistant in Romsey
Some tips for your application 🫡
Show Your Passion for Animal Care: When writing your application, let your love for animals shine through! Share any relevant experiences you've had with pets or in animal care roles. We want to see that you genuinely care about providing the best for our furry friends.
Tailor Your Application: Make sure to customise your application to fit the role of Animal Care Assistant. Highlight your client-facing experience and any skills that match what we're looking for. This shows us that you've done your homework and are really interested in joining our team!
Keep It Clear and Concise: We appreciate a well-structured application! Use clear language and keep your sentences concise. This makes it easier for us to see your qualifications and understand why you'd be a great fit for Orchard Vets.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you're considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at IVC Evidensia UK
✨Know Your Stuff About Animal Care
Brush up on your knowledge of animal care practices and common procedures. Familiarise yourself with the types of animals the practice deals with and any specific treatments they offer. This will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your People Skills
Since this role involves a lot of client interaction, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you’ve successfully handled client queries or resolved issues. This will highlight your ability to connect with clients and provide excellent service.
✨Prepare for Practical Scenarios
Expect some situational questions during the interview. Practice how you would handle various scenarios, like dealing with an upset client or managing multiple tasks at once. This will help you articulate your thought process and problem-solving skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the types of cases the practice handles. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
