The Woodley Vet is seeking an organised Client Care Manager on a full-time, fixed-term contract for 9 months. You will lead reception and client care teams, manage rotas and support performance development while ensuring outstanding customer service.
Working alongside clinical leadership, you'll optimise diary management, patient flow and debt processes, driving a positive client experience and maintaining high standards across front-of-house operations in our busy practice.
Client Experience Lead - Vet Practice in Reading employer: IVC Evidensia UK
At IVC Evidensia, we pride ourselves on being the UK’s leading veterinary care provider, where our people are at the heart of everything we do. As a Veterinary Surgeon in South Wales, you will enjoy a supportive work culture that encourages professional growth through funded learning opportunities and clear career pathways. With a focus on work-life balance, flexible shifts, and a collaborative environment, we offer an exceptional workplace for those passionate about animal care and community impact.
