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- Tasks: Book appointments, handle inquiries, and support our veterinary team.
- Company: Join the friendly team at Chapelfield Vets in Norwich.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and a cycle-to-work scheme.
- Why this job: Make a difference in animal care while developing your skills.
- Qualifications: Great communication, time management, and computer skills required.
- Other info: Flexible part-time hours with opportunities for training and growth.
The predicted salary is between 10000 - 12423 ÂŁ per year.
We are looking for a dedicated and enthusiastic person to join our team as a veterinary receptionist at Chapelfield Vets. The position is based at our Norwich branch and you will support the practice in a variety of daily duties.
Key responsibilities include:
- Booking clients and small animal consultations
- Handling payments and telephone inquiries
- Organising veterinarians’ and nurses’ diaries
- Managing medication and other administrative tasks
We offer occasional holiday/sickness cover at our Wymondham, Costessey, Long Stratton and Brooke branches.
Qualifications:
- Excellent communication skills
- Strong time‑management, problem‑solving and organisational ability
- Good computer skills
- Full UK driving licence
- Geographical knowledge of Norfolk is desirable
- Training courses will be provided online
Shift Pattern:
19.5 hours per week: Mondays 8:00‑14:00, Wednesdays 8:00‑14:00 and Fridays 8:30‑17:30 (half‑hour unpaid lunch). Saturdays are scheduled on a 1/6 TOIL basis.
Benefits:
- 6.6 weeks annual leave
- Additional annual leave for your birthday added to holiday allowance
- Enhanced family‑friendly policies (maternity, paternity, adoption, shared parental and surrogacy pay)
- Cycle‑to‑work scheme
- Employee wellbeing initiatives
- Non‑accidental injury support
- Learning and development via the IVC Evidensia Academy
- Pawsome Benefits reward gateway (discounts and cashback)
- Pension scheme
- Discounted staff pet care
Salary: Up to ÂŁ12,423.80 DOE
Job Attributes:
- Seniority level: Entry level
- Employment type: Part‑time
- Job function: Health Care Provider
- Industry: Veterinary Services
We may use AI tools to support parts of the hiring process; final decisions remain with human recruiters.
Veterinary Receptionist - Part-Time in Norwich employer: IVC Evidensia UK
Contact Detail:
IVC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist - Part-Time in Norwich
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Chapelfield Vets. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your communication skills! As a veterinary receptionist, you'll be the first point of contact for clients. Role-play with a friend or family member to get comfortable handling inquiries and booking appointments.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you've successfully managed multiple tasks. This will demonstrate your ability to handle the busy environment at the practice.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Veterinary Receptionist - Part-Time in Norwich
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for animals and customer service shine through. We want to see that you're excited about joining our team and helping our furry friends!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in communication and organisation. We love seeing how your skills match the responsibilities of a veterinary receptionist, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the important stuff.
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at IVC Evidensia UK
✨Know Your Role
Familiarise yourself with the key responsibilities of a veterinary receptionist. Understand the daily tasks like booking consultations and handling inquiries, so you can confidently discuss how your skills align with these duties.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you handled difficult situations or resolved client issues.
✨Demonstrate Organisational Skills
Be ready to talk about your time-management and organisational abilities. You might want to share specific instances where you successfully managed multiple tasks or prioritised effectively, especially in a busy environment.
✨Research the Company
Take some time to learn about Chapelfield Vets and their values. Knowing about their services and any community involvement can help you connect your answers to their mission during the interview.
