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- Tasks: Welcome clients and their pets, manage appointments, and ensure a smooth clinic experience.
- Company: Join a friendly team at The East Grinstead Vet Centre, dedicated to animal care.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Why this job: Make a difference in the lives of pets and their owners every day.
- Qualifications: Experience in customer service and a love for animals is essential.
- Other info: Work in a beautiful location with great transport links and career development opportunities.
The predicted salary is between 20000 - 30000 £ per year.
We’re on the lookout for a warm, experienced Receptionist to join our friendly and supportive team here at The East Grinstead Vet Centre. If you love working with animals and people and enjoy being the friendly face welcoming clients and their pets, this could be the perfect role for you!
Your days will be varied and rewarding—answering phones, booking appointments, managing payments, helping clients with health plans, and supporting the smooth running of our clinic. You’ll be part of a great team, ensuring every visit is a positive experience for both pets and their owners.
Why join us? We are a busy, small animal practice in beautiful East Grinstead with satellite branches in Crawley and Copthorne, with good transport links to London and Brighton. We are lucky enough to have the Ashdown Forest on our doorstep, providing a great place for walking and enjoying spectacular views.
Your shift pattern: You will work 38 hours per week across 4 days, covering 9-hour shifts; this will also include every other Saturday morning.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Veterinary Receptionist in East Grinstead employer: IVC Evidensia UK
Contact Detail:
IVC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in East Grinstead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The East Grinstead Vet Centre. Familiarise yourself with their values and services. This will help you connect better during the chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Think about how your experience aligns with the role of a Veterinary Receptionist. Being prepared will boost your confidence and help you shine during the interview.
✨Tip Number 3
Show off your personality! As a Veterinary Receptionist, you'll be the friendly face welcoming clients and their pets. Let your warmth and enthusiasm come through in your conversation. Share stories that highlight your love for animals and people—this will make you memorable!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your professionalism and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Veterinary Receptionist in East Grinstead
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Share your love for animals and people, and don’t be afraid to show us why you’d be a great fit for our friendly team.
Tailor Your Application: Make sure to customise your application for the Veterinary Receptionist role. Highlight relevant experience, like managing appointments or working in customer service, and connect it back to how it will help us create positive experiences for our clients and their pets.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you the best candidate for the job—remember, we’re looking for someone who can communicate effectively with both clients and our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at IVC Evidensia UK
✨Know Your Stuff About the Role
Before heading into the interview, make sure you understand what a Veterinary Receptionist does. Familiarise yourself with the daily tasks like booking appointments and managing payments. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Your People Skills
As a Veterinary Receptionist, you'll be the friendly face welcoming clients and their pets. Be prepared to share examples of how you've successfully interacted with customers in the past. Highlight your ability to stay calm under pressure and your passion for helping both animals and their owners.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions about the clinic's culture, team dynamics, or how they support employee wellbeing. This not only shows your interest but also helps you gauge if this is the right fit for you.
✨Dress the Part
While the role is about being warm and approachable, it's still important to look professional. Opt for smart-casual attire that reflects your personality but also shows respect for the interview process. First impressions matter!
