Vets Now is seeking a proactive CCH Trainer to design, develop and deliver training across our Contact Centre. You’ll onboard new starters, coach colleagues, and drive capability and performance while supporting Gradbay cohorts and live-environment readiness.
You’ll collaborate with Team Leaders, maintain current materials, and promote exceptional customer service and smooth systems adoption within a fast-paced veterinary care network.
Remote Contact Centre Trainer & Learning Coach in Dunfermline employer: IVC Evidensia UK
At IVC Evidensia, we pride ourselves on being the UK’s leading veterinary care provider, where our people are at the heart of everything we do. As a Veterinary Surgeon in South Wales, you will enjoy a supportive work culture that encourages professional growth through funded learning opportunities and clear career pathways. With a focus on work-life balance, flexible shifts, and a collaborative environment, we offer an exceptional workplace for those passionate about animal care and community impact.