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- Tasks: Manage client accounts, process invoices, and follow up on payments.
- Company: Join Pride Veterinary Centre, a leading veterinary provider in the Midlands.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and a cycle to work scheme.
- Why this job: Be part of a dynamic team delivering exceptional care and customer service.
- Qualifications: 5 GCSEs including Maths and English or 1 year experience in a similar role.
- Other info: Great opportunities for learning and development in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
We are looking to recruit a Credit Control Assistant to work within our Administration Department at Pride Veterinary Centre. The successful candidate will be responsible for monthly client accounts, processing of invoices via email or post, and chasing clients for non-payment of their veterinary bills or insurance claims.
The hours available are 37.50 hours per week, generally working Monday to Friday 8.30 am to 5.00 pm with a one-hour unpaid lunch break.
The successful candidate should possess excellent communication skills, have good IT knowledge of Windows, Word, and Excel, and have the ability to work well in a busy environment. An excellent telephone manner, a passion for customer service, a good eye for detail, and a bubbly personality are essential. Candidates must have a minimum of 5 GCSEs including Maths and English at Grade C / 4 or above or at least 1 year of experience in a similar role. You must also have the ability to work fast and accurately to meet necessary deadlines.
Scarsdale Veterinary Group is a leading veterinary provider in the Midlands, based in Derby. We are committed to delivering exceptional veterinary care for pets, horses, and farm animals, with a focus on outstanding customer service and high-quality care. Our largest practice, Pride Veterinary Centre, is a 24/7 hospital offering both first opinion and referral care across multiple disciplines.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers
- Pension scheme
- Discounted staff pet care
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Credit Controller employer: IVC Evidensia UK
Contact Detail:
IVC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Get to know the company! Research Pride Veterinary Centre and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role requires excellent communication, try role-playing common scenarios you might face as a Credit Controller. This will boost your confidence and prepare you for those tricky questions during interviews.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Pride Veterinary Centre.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience, especially in handling invoices and customer accounts, as well as your communication skills. We want to see how you fit into our team!
Show Off Your Skills: Don’t forget to showcase your IT skills! Mention your proficiency in Windows, Word, and Excel, as these are essential for the role. We love candidates who can demonstrate their tech-savviness.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and your bubbly personality. Let us know why you’re excited about joining Pride Veterinary Centre and how you can contribute.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates!
How to prepare for a job interview at IVC Evidensia UK
✨Know Your Numbers
As a Credit Controller, you'll be dealing with invoices and accounts daily. Brush up on your maths skills and be ready to discuss how you handle numerical data. Maybe even prepare a few examples of how you've successfully managed accounts in the past.
✨Show Off Your Communication Skills
Excellent communication is key in this role. Practice explaining complex information clearly and concisely. Think about times when you've had to chase payments or resolve disputes and be ready to share those experiences during the interview.
✨Familiarise Yourself with IT Tools
Since the job requires good IT knowledge, make sure you're comfortable with Windows, Word, and Excel. You might be asked about specific functions or features, so it’s worth brushing up on how to create spreadsheets or manage data effectively.
✨Demonstrate Your Customer Service Passion
Pride Veterinary Centre values outstanding customer service. Prepare to discuss how you’ve gone above and beyond for clients in previous roles. A bubbly personality can go a long way, so let that shine through in your responses!
