Veterinary Receptionist (Part-Time) in Colchester

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Here at Ark Veterinary Centre, we are looking for a dedicated and approachable Veterinary Receptionist to join our team on a part-time basis.

Your duties

• Liaising with the clients and the clinical staff to provide a high level of customer care.
• Meeting and greeting clients and pets.
• Booking appointments and diary management.
• Managing telephone and email enquiries.
• Taking payment for services and products.
• Managing cash and end‑of‑day banking.

More about us

Ark Veterinary Centre is right at the heart of the vibrant city of Colchester, just an hour from London and 45 minutes from Stansted Airport, offering a perfect blend of urban convenience and scenic countryside. Our welcoming mid‑sized practice fosters a family‑like atmosphere where every team member is valued and supported.

Your shift pattern

The hours are Mondays 1:00 pm – 6:30 pm, Tuesdays 12:30 pm – 6:30 pm, Wednesdays 1:00 pm – 6:30 pm, Fridays 12:30 pm – 6:30 pm, and one Saturday morning 8:30 am – 12:30 pm. This averages out to 24.5 hours a week.

Benefits

• 6.6 weeks annual leave (FTE)
• Additional annual leave for your birthday added to your holiday allowance
• Enhanced family‑friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non‑accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
• Pension scheme
• Discounted staff pet care

Equality & Diversity

At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, and we welcome candidates from all minority and diverse groups. As a Disability Confident Employer, we are happy to discuss reasonable adjustments during the recruitment process.

AI in the hiring process

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.