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- Tasks: Provide top-notch IT support and troubleshoot issues for over 12,000 colleagues.
- Company: Leading veterinary care group in the UK with a focus on innovation.
- Benefits: Healthcare Cash Plan, career progression, and ongoing development support.
- Why this job: Join a collaborative team and make a real difference in IT support.
- Qualifications: Proactive attitude and experience in IT support.
- Other info: Dynamic work environment with plenty of growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A leading veterinary care group in the UK is seeking a proactive Service Desk Engineer to deliver high-quality IT support. You will act as the first point of contact for IT-related queries, troubleshoot hardware and software issues, and provide both remote and in-person support to over 12,000 colleagues.
The role offers opportunities for career progression within a collaborative and innovative culture, with multiple benefits including a Healthcare Cash Plan and ongoing development support.
Hybrid IT Service Desk Engineer | Customer-Focused Support in Bristol employer: IVC Evidensia UK
Contact Detail:
IVC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Service Desk Engineer | Customer-Focused Support in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees in the veterinary care group on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. We want to show off our troubleshooting skills and customer-focused mindset, so role-play with a mate or use mock interviews.
✨Tip Number 3
Show your passion for tech and customer service during the interview. Share examples of how we've gone above and beyond to help users, as this will resonate with their focus on high-quality support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities.
We think you need these skills to ace Hybrid IT Service Desk Engineer | Customer-Focused Support in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing top-notch IT support and how you can contribute to our team. Keep it friendly and professional – we love a good personality!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We’re looking for proactive thinkers who can handle challenges with ease, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at IVC Evidensia UK
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around common hardware and software issues. Be prepared to discuss troubleshooting methods and any relevant tools you've used in previous roles.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, think of examples where you've provided excellent support. Highlight your communication skills and how you've handled difficult situations with colleagues or clients.
✨Familiarise Yourself with the Company
Research the veterinary care group and understand their mission and values. This will help you tailor your answers and show that you're genuinely interested in contributing to their culture.
✨Prepare Questions to Ask
Have a few thoughtful questions ready for your interviewers. This could be about their IT systems, team dynamics, or opportunities for professional development. It shows you're engaged and eager to learn more.
