Vets Now, part of inspiring vet care, is seeking an experienced Contact Centre Team Leader for our Dunfermline site. You will oversee daily operations, coach staff, and ensure exceptional service for pet owners while collaborating with our UK network.
The role requires leadership experience, strong customer service skills, and the ability to coach a team in a fast-paced environment. Flexibility with hours is important as some Saturdays and bank holidays may be required.
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Senior Contact Centre Leader, Pet Care in Dunfermline employer: IVC Evidensia Group
At inspiring vet care, we pride ourselves on being a supportive and inclusive employer, dedicated to the growth and wellbeing of our team. With clear career pathways, funded learning opportunities, and a collaborative culture, our Basingstoke location offers not only a vibrant community but also easy access to beautiful countryside and urban amenities. Join us to make a meaningful impact in veterinary care while enjoying a flexible work-life balance and a welcoming atmosphere.
