Empathy-Driven Call Handler – Pet Care Support in Dunfermline

Empathy-Driven Call Handler – Pet Care Support in Dunfermline

Dunfermline Full-Time On-site
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Vets Now in Dunfermline is seeking a Call Handler to join the contact centre on a full-time basis. You will be the first point of contact for pet owners, delivering reassurance and clear information while guiding them through the next steps.

The role requires empathy, professionalism, and flexibility to operate across busy shifts, with occasional bank holidays. Full-time hours and a supportive team atmosphere are offered by Vets Now.

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Empathy-Driven Call Handler – Pet Care Support in Dunfermline employer: IVC Evidensia Group

At inspiring vet care, we pride ourselves on being a supportive and inclusive employer, dedicated to the growth and wellbeing of our team. With clear career pathways, funded learning opportunities, and a collaborative culture, our Basingstoke location offers not only a vibrant community but also easy access to beautiful countryside and urban amenities. Join us to make a meaningful impact in veterinary care while enjoying a flexible work-life balance and a welcoming atmosphere.

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Contact Details:

IVC Evidensia Group Recruitment Team