At a Glance
- Tasks: Review and process veterinary prescriptions with precision and care.
- Company: Join Pet Drugs Online, a leading online pet pharmacy in the UK.
- Benefits: Enjoy healthcare plans, cycle schemes, and discounts on pet care.
- Other info: Be part of a supportive team that values diversity and inclusion.
- Why this job: Make a difference in pet healthcare while developing your skills.
- Qualifications: Attention to detail and understanding of veterinary prescriptions required.
The predicted salary is between 27800 - 27800 £ per year.
Pet Drugs Online is one of the UK’s leading online pet pharmacies and retailers, helping pet owners access trusted medication, healthcare products, and everyday essentials quickly, safely, and conveniently. As part of the IVC Evidensia Group, Pet Drugs Online combines the agility of a growing ecommerce business with the strength and expertise of a leading veterinary care organisation.
We’re looking for a detail-oriented Prescription Administrator to join our qualified team at Pet Drugs Online in Keynsham. This is a vital role responsible for checking and processing veterinary prescriptions, ensuring they are accurate, compliant, and legally valid before medicines are supplied.
What You’ll Be Doing
- Reviewing and validating veterinary prescriptions for accuracy, completeness, and legality
- Accurately copying and inputting prescription information into internal systems
- Checking medicines for correct species, dosage, strength, formulation, and duration
- Identifying and resolving discrepancies or omissions in prescriptions
- Liaising with veterinary surgeons to clarify or amend prescriptions when required
- Ensuring controlled and restricted medicines are handled in line with legal requirements
- Working closely with vets and customer service teams to deliver excellent customer service
- Maintaining thorough and accurate records
- Working towards agreed KPIs and SLAs
Essential Requirements
- Strong attention to detail and high level of accuracy
- Confident ability to interpret veterinary prescriptions
- Good understanding of veterinary medicines and prescribing principles
- Effective communication and problem‑solving skills
- Strong time management and organisational skills
- Ability to work independently while following standard operating procedures
- Experience managing performance against KPIs
- Comfortable working in a fast‑paced, changing environment
- Supportive, approachable team player who can also work confidently unsupervised
- A values‑driven approach, consistently role‑modelling positive behaviours
Desirable Requirements
- SQP qualification
- Previous data entry experience
- Training in veterinary medicines and legislation
- Experience in a veterinary practice, pharmacy, or veterinary medicines supplier
Working Pattern
- 40 hours per week
- Alternating shift patterns: 08:00‑16:30 and 08:45‑17:15
- Saturday shifts on a rota, with a lieu day provided the week before or after
Benefits
- Healthcare Cash Plan
- Cycle to Work scheme
- Green Cars salary sacrifice scheme
- Voluntary benefits: choose from a range of benefits to suit you
- Discounted staff pet care
- Access to discounts and cashback with hundreds of participating retailers
Diversity, Equality, Inclusion and Belonging
We are committed to Diversity, Equality, Inclusion and Belonging, and we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long‑term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Our Values
- We Care – for animals and people, keeping our promises and treating everyone with respect
- We Dare – to innovate and embrace new ways of thinking
- We Share – knowledge, best practice, and decisions built on trust and collaboration
Administrator - Prescription Team in Bristol employer: IVC Evidensia Group
Pet Drugs Online is an exceptional employer located in Keynsham, Bristol, offering a dynamic work environment where employees are valued and supported. With a strong focus on employee growth, the company provides comprehensive benefits including a healthcare cash plan, cycle to work scheme, and opportunities for professional development within the veterinary sector. The inclusive work culture fosters collaboration and innovation, making it an ideal place for those passionate about animal care and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator - Prescription Team in Bristol
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like IVC Evidensia Group. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like IVC Evidensia Group.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like IVC Evidensia Group. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what IVC Evidensia Group is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Administrator - Prescription Team in Bristol
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at IVC Evidensia Group!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show IVC Evidensia Group that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at IVC Evidensia Group!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At IVC Evidensia Group, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at IVC Evidensia Group
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at IVC Evidensia Group that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with IVC Evidensia Group’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
