Inspiring Vet Care UK, Keynsham, South West
Healthy animals and happy owners - that's the goal.
We are excited to be recruiting for a People Services Administrator on a 6-month fixed-term contract. This is a fantastic entry‑level opportunity for someone looking to start a career in HR or develop their administration experience. You will join our People Services Team, a centralised function providing HR administration support to colleagues and managers across our practices in the UK and ROI throughout the colleague lifecycle. Service excellence sits at the heart of everything we do.
Primarily, you will be responsible for managing a busy shared inbox, responding to queries, and allocating work to the wider team in a timely manner. You'll process requests relating to colleague job changes and personal information updates on our systems, while supporting both the Administration and Advisor teams with a variety of tasks as required.
As your knowledge and experience grow, you will have the opportunity to support the onboarding of new starters, including producing and issuing employment contracts. You will also assist with other HR administrative activities, such as contract amendments and HR data reporting.
Reporting to the People Services Delivery Manager, you will work closely with colleagues across the People Services function, the Talent Team, and managers throughout the business.
Key Accountabilities
- Manage and prioritise queries received through the People Services shared inboxes.
- Allocate work across the People Services Admin team in line with agreed processes.
- Process colleague lifecycle changes including personal detail updates, contractual amendments, and job changes on our people systems.
- Liaise with managers, and Talent Partners to resolve queries and provide administrative support.
- Support the People Services Advisor and Administration teams with a range of administrative activities as required.
- Assist with HR reporting, data validation, and auditing activities to ensure data accuracy and compliance.
- Build relationships with the talent team to ensure a positive candidate recruitment experience.
- Share insights and opportunities for continuous improvement with the wider team
Updated Experience, Skills & Qualifications
Essential
- Previous administration experience ideally in a busy office, shared services, customer service, or HR environment.
- Strong attention to detail and ability to process information accurately to meet competing deadlines
- Confident using Microsoft Office applications, particularly Outlook, Word, and Excel.
- Strong written and verbal communication skills with a professional and customer-focused approach.
- Good team player whilst taking ownership of individual tasks.
- Adaptable and resilient, with the ability to manage changing priorities and workloads.
- A proactive approach to learning and continuous improvement
Desirable
- CIPD level 3 or working towards a qualification
- Experience working within an HR, People Services, Recruitment, or Shared Services environment.
- Experience using HR systems such as Dayforce, Lever, or similar platforms.
- Experience working with confidential and sensitive information.
Following receipt of your application, you will be contacted by one of our experienced hire recruitment team.
At Inspiring Vet Care we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long‑term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
What We Offer
True to our values, we care about our employees and genuinely want our teams to have the best experience at work possible. You will work with friendly teams in a modern, open‑plan, dog‑friendly, office environment.
- Company pension
- Hybrid working
- 5 weeks holiday (increasing with service) plus bank holidays.
- Cycle to Work scheme.
- Discounted veterinary fees.
- Dog Friendly office
- Parking available
At IVC we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long‑term health conditions and would be happy to discuss any reasonable adjustments needed during the
Inspiring Vet Care UK
Inspiring Vet Care, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom
At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long‑term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Any questions before applying?
Speak to Danielle Hughes from our recruitment team who would be happy to help you with any questions you have before applying for this role.
Administrator - People Services employer: IVC Evidensia Group
At inspiring vet care, we pride ourselves on being a supportive and inclusive employer, dedicated to the growth and wellbeing of our team. With clear career pathways, funded learning opportunities, and a collaborative culture, our Basingstoke location offers not only a vibrant community but also easy access to beautiful countryside and urban amenities. Join us to make a meaningful impact in veterinary care while enjoying a flexible work-life balance and a welcoming atmosphere.
