ITSM Sales Engineer

ITSM Sales Engineer

Full-Time 40000 - 50000 ÂŁ / year (est.) No home office possible
Ivanti

At a Glance

  • Tasks: Drive revenue growth by building strategic partnerships and showcasing Ivanti solutions.
  • Company: Join Ivanti, a global leader in IT management with a diverse and inclusive culture.
  • Benefits: Enjoy flexible working, competitive pay, health plans, and opportunities for personal growth.
  • Other info: Be part of a dynamic team that values every voice and fosters a sense of belonging.
  • Why this job: Make an impact by solving real-world challenges with innovative technology solutions.
  • Qualifications: 1-3 years in sales or customer support, with strong communication and relationship-building skills.

The predicted salary is between 40000 - 50000 ÂŁ per year.

Are you passionate about building strategic partnerships in the Commercial Sector? Ivanti is seeking a dynamic, results‑driven Pre‑Sales Engineer to drive revenue growth by expanding our partner ecosystem and enabling the success of Commercial Sector partners.

Why We Need You

The Associate Sales Engineer – UEM will be responsible for market success for the commercial team. You will be responsible for communicating the value proposition of Ivanti solutions to prospects and customers. You will develop a strong partnership with your designated Account Managers to provide a comprehensive and compelling message to executive and technology leaders across all industries within the region. You will be leading interactive pre‑sales discovery meetings, analysing customers’ current technology and architecture, operational and business needs. Owning deep‑dive technical discussion, and then developing a tailor‑made presentation.

What You’ll Do

  • Work with assigned Commercial Account Managers to help them create solutions for our customers that align to Ivanti’s product offerings and how they deliver value to customers' IT management and operational challenges.
  • Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities that showcase our solutions.
  • Be the direct conduit translating customer challenges into technical solutions, positioning Ivanti to solve those challenges.
  • Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre‑sales and POV process line up with strategic account goals.
  • Partner with sales to ensure maximum technical effectiveness and consistent customer experience throughout the POV process.
  • Consistently address our customers’ needs through astute verbal, written, & presentation skills.
  • Build, manage, and maintain relationships with the customer, in addition to relationships with peers and partners.
  • Participate and speak at marketing events and conferences.
  • Staying current on the competitive market and understanding differentiators between the company and its competitors.
  • Become a trusted advisor to our community of customers.
  • Travel expected to be 10‑25% to engage with customers and prospects in person (dependent on current business environment).

To Be Successful in This Role, You Will Have

  • 1-3 years’ sales experience within Enterprise Software (preferably SaaS) or related high technology in customer‑facing or customer support positions.
  • Software pre‑sales or related value‑based influential technical‑selling expertise with IT Management tools and processes.
  • Experience presenting at multiple levels, from C‑Suite to Solution users.
  • Experience taking ownership of complex projects and producing successful outcomes.
  • Willingness to do whatever it takes to win in the market against stiff competition.
  • Ability to communicate complex issues in simple terms via written and oral media.
  • Ability to forge strong business relationships and connect with both C‑level execs at customers as well as with individuals with Ivanti’s internal and external eco‑system.
  • Bachelor’s degree in computer science, Engineering or equivalent experience.

Why Ivanti?

  • Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work‑life balance.
  • Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family.
  • Global, diverse teams: Collaborate with talented people from 23+ countries.
  • Learning & Development: Grow your skills with access to best‑in‑class learning tools and programs.
  • Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

Inclusion at Ivanti: Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building a diverse team and fostering an inclusive environment where everyone belongs. We welcome applicants from all backgrounds and walks of life.

ITSM Sales Engineer employer: Ivanti

Ivanti is an exceptional employer that champions a friendly and flexible working model, allowing employees to thrive both at home and in the office while maintaining a healthy work-life balance. With competitive compensation packages, a commitment to employee growth through best-in-class learning tools, and a diverse global team, Ivanti fosters an inclusive environment where every voice is valued, making it an ideal place for those seeking meaningful and rewarding careers in the IT sector.
Ivanti

Contact Detail:

Ivanti Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ITSM Sales Engineer

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to job opportunities.

✨Tip Number 2

Practice your pitch! You need to be able to communicate your value clearly and confidently. Prepare a short introduction about yourself and your skills, and tailor it to the role you’re after. This will help you stand out in interviews and networking situations.

✨Tip Number 3

Showcase your expertise! Create a portfolio or a presentation that highlights your previous work and successes. When you’re in discussions with potential employers, having tangible examples of your skills can really set you apart from the competition.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s make it happen!

We think you need these skills to ace ITSM Sales Engineer

Sales Experience
Pre-Sales Engineering
Technical Selling Expertise
Customer Relationship Management
Presentation Skills
Communication Skills
Problem-Solving Skills
Project Ownership
Understanding of IT Management Tools
Ability to Simplify Complex Issues
Collaboration with C-Level Executives
Market Awareness
Adaptability
Technical Aptitude

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the ITSM Sales Engineer role. Highlight your experience in sales and technical expertise, especially in SaaS or IT management tools, to show us you’re the perfect fit!

Showcase Your Communication Skills: Since this role involves a lot of interaction with customers and partners, demonstrate your verbal and written communication skills. Use clear, concise language in your application to reflect how you can simplify complex issues.

Highlight Relevant Experience: Don’t forget to mention any previous experience in pre-sales or customer-facing roles. We want to see how you've successfully managed projects and built relationships, especially with C-level executives.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Ivanti

✨Know Your Stuff

Make sure you understand Ivanti's products and how they solve customer challenges. Brush up on the technical aspects of IT management tools and be ready to discuss how these can be tailored to meet specific client needs.

✨Practice Your Pitch

Prepare a compelling value proposition for Ivanti solutions. Think about how you would present this to different audiences, from C-suite executives to tech users, and practice delivering it clearly and confidently.

✨Build Rapport

During the interview, focus on building a connection with your interviewers. Show genuine interest in their roles and experiences, and be ready to share how you can contribute to the team dynamic and success.

✨Ask Insightful Questions

Prepare thoughtful questions that demonstrate your understanding of the role and the company. Inquire about the current challenges Ivanti faces in the market and how the sales team collaborates with technical experts to overcome them.

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