Specification Manager in London

ITW Construction – Offsite Europe is a division of ITW within the Construction Products segment, generating $1.9 billion in global revenue. The Offsite Europe business’ annual revenue is $40 million, with 80+ colleagues across the UK & Ireland. We supply innovative engineered connectors and design software, uniquely capable of driving value for our customers, supported by strong customer service capabilities and a continuous improvement mindset.

We are consistently innovating, designing, and manufacturing advanced industrial technology. We aspire to grow our business in current markets as well as explore new market opportunities. At all levels in our organisation, we are encouraged to embrace our inner entrepreneur to drive actions, focus on what matters, and share ideas so that every individual can have an impact on the business. In return, we are rewarded, supported in our development, and given opportunities to grow within a large multinational organisation.

Position Summary

ITW Construction Offsite Europe is seeking a dynamic leader to join their fast-paced operations team. The successful candidate will possess strong leadership and team building skills. Responsibilities include managing employees performing activities in multiple operational disciplines & functions, developing and executing policies and procedures for compliance, and developing organisational and technical strategies in line with short-term and long-term business requirements. The role involves building and developing a customer-focused operation resulting in continuous improvement activities and maintaining relationships with customers, stakeholders, suppliers, peers, partners, and direct reports.

Responsibilities

• Build, develop, and maintain strong strategic relationships with housebuilders, architects, engineering consultancies, and offsite manufacturers.
• Create and strengthen partnerships that influence specification, standard details, and early-stage design decisions.
• Develop effective routes to market by identifying key decision-makers and influencers across the housebuilding and design value chain.
• Identify and unlock commercial opportunities through partnerships, framework engagements, early involvement, and specification-led solutions.
• Act as a trusted technical and innovation partner to external stakeholders, supporting long-term collaboration and repeat opportunity generation.
• Support Connectors’ growth initiatives, contributing to 3% annual CBI yield targets.
• Lead research using customer-back insights to capture qualitative feedback and drive product range growth, focusing on the Floors, Roofs & Walls segmentation.
• Prioritise opportunities in line with Cullen Connectors’ Strategic Intent, focusing on Growth Levers, Defending the 80’s, and New Technology.
• Develop research plans for opportunity projects in collaboration with product managers.
• Gather market intelligence to qualify opportunities and support Offsite’s pipeline screening process.

CBI Process

• Build strong external partnerships through discovery initiatives and stakeholder engagement.
• Conduct pain point analyses, system discovery sessions, process mapping, and competitor benchmarking.
• Collect market intelligence across the value chain, from design offices to on-site installers.
• Run surveys, external research, and roundtables with key influencers (e.g., housebuilders, NHBC, Homebond).
• Translate findings into actionable insights and business cases.

Experience (Essential)

• Health & Safety – Strong commitment to safe working environments and continuous improvement.
• Observation & Interviewing – Skilled at structured/unstructured discovery, asking probing questions, and spotting user behaviours, workflows, and pain points.
• Curiosity & Learning – Naturally inquisitive, with a drive to explore new ideas, challenge assumptions, and uncover insights that inform smarter decisions.
• Communication Excellence – Clear and confident communicator, both verbal and written, with the ability to present findings and engage effectively with stakeholders at all levels.
• Analytical Thinking – Skilled in gathering and interpreting qualitative and quantitative data, with experience applying frameworks such as SWOT and Jobs-to-be-Done to uncover insights.
• Problem-Solving – Ability to translate unclear feedback into actionable opportunities; identifying root causes behind industry challenges.
• Technical Understanding – Strong ability to grasp technical concepts, workflows, and environments, translating feedback into meaningful product improvement ideas.
• House Design Knowledge – Understanding of residential house design, construction methods, and design-stage decision-making processes.
• Industry Experience – Proven experience working with or engaging housebuilders, architects, and engineering firms, with an understanding of specification, design coordination, and commercial drivers.
• Adaptability & Initiative – Comfortable in varied environments (sites, factories, offices); proactive, flexible, and eager to learn.
• Collaboration – Team-oriented, sharing knowledge and best practices to drive continuous improvement.

Experience (Desired)

• Minimum HNC in Structural, Civil or Building Engineering or equivalent industry experience.

To learn more about ITW Construction - Offsite Europe, visit our website. We celebrate and recognise success. We are committed to supporting everyone to achieve their best through performance management and talent reviews. In addition to this, we offer the following core benefits:

• Pension - company contributions up to 11%
• 25 days annual leave plus