Senior Service Desk Engineer β€” Escalation Lead

Senior Service Desk Engineer β€” Escalation Lead

Full-Time No working from home possible
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ITVET in Bishops Stortford is seeking a Senior Service Desk Engineer to act as the highest escalation point within the Service Desk, resolving complex issues and providing technical leadership. As part of a fast-growing UK MSP, you will own major incidents, mentor colleagues, and uphold ITVET’s high technical standards while delivering outstanding customer service.

Strong knowledge across Windows Server, AD, Microsoft 365, and Azure is ideal.

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Senior Service Desk Engineer β€” Escalation Lead employer: Itvet

ITVET in Bishops Stortford is an exceptional employer that prioritises employee growth and development, offering a collaborative work culture where your contributions directly impact client satisfaction and service delivery. With a focus on nurturing relationships and providing meaningful support, ITVET fosters an environment that encourages innovation and professional advancement, making it an ideal place for those looking to thrive in the IT Managed Services sector.

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Contact Details:

Itvet Recruitment Team