Professional Services Consultant London

We’re a dynamic, London-based firm that provides independent consultancy services and bespoke technology solutions to both top-tier and boutique investment clients within the private capital markets industry. Formed in 2011, we have amassed a wealth of experience in delivering technical projects. We’ve worked on over 200 projects, for over 30 clients, across 20 different countries. We work directly with our multi-national client base, providing innovative solutions using a variety of industry recognised software. Our team is made up of experts in implementation, reporting and configuration of these platforms, as well as highly skilled developers who deliver bespoke software solutions.

Professional Services Overview

Whilst most consultancy practices can tell a client how to achieve a goal, we pride ourselves on our ability to roll up our sleeves and realise that goal. Our clients value our service because we understand their business and the technology available on the market. We are great with data, know what it means, and always deliver high quality results.

How we work

As we look to expand our services offering, we are seeking a candidate to join our growing team. The role offers opportunities for:

• Valued client work: You will work directly with our clients and partners, providing critical and valued work and gaining exposure to a wide variety of stakeholders, from Business & Investment teams to fellow IT professionals.
• Innovation in a collaborative environment: We are always looking for opportunities to improve our offering through use of new technologies and these enhancements are often incubated from the ideas of our consultants.

Roles within the professional services team provide exposure to both a wide variety of technologies and the private capital markets industry. This role provides rich scope for training and personal development and is a fantastic environment for candidates to acquire in-depth knowledge of our markets and solutions, and work with our clients in an advisory capacity. For consultants with more technical ambitions, this role also provides valuable experience which can lead to advancement opportunities in our data strategy or development practices.

Role Description

This is an on-site, full-time Professional Services Consultant role based in London. We are looking for a Front Office Professional Services Consultant to join our growing London team. This is an exciting opportunity for someone who enjoys combining strong analytical thinking with client-facing consulting and technology-driven problem solving. You will be responsible for:

• Contributing to the delivery of client projects by successfully managing multiple tasks which have been delegated with a high degree of autonomy.
• Working effectively within a project management structure, managing tasks within the time frames prescribed and ensuring deliverables are of high quality.
• Managing small client projects with assistance, escalating appropriately when there are risks to deliverable timeframes.
• Using your programming skills to provide technical solutions to client requests and issues.
• Working across the spectrum of partner products to enact configuration and customisation requests.
• Extracting, transforming, and loading data from existing sources into new systems.
• Working in close collaboration with clients and partners to ensure solutions are delivered which meet the needs of the business and are robust and scalable from a technology perspective.
• Delivering all work based on agreed best practice and providing training/handover for clients on delivered work, where applicable.
• Liaising with client business users and IT teams to define detailed requirements and produce functional specifications for report or development requests.
• Documenting all work and communications to a high professional standard.

What we’re looking for

About you:

• An excellent educational background, with a minimum 2:1 degree in a STEM or business related subject.
• Prior experience in a client-facing capacity and a desire to engage and work directly with clients to achieve an exceptional result.
• Knowledge of the Private Capital Markets (including Private Equity, Real Estate, Infrastructure investment).
• Excellent communication skills, and the ability to engage with both a technical and non-technical user base effectively.
• Strong analytical and problem-solving skills, ability to understand business problems and design an appropriate technical solution.
• Excellent time management and organisational skills, with an ability to multi-task / balance multiple parallel work streams independently.
• Enjoy researching unfamiliar technologies and practices.
• Ability to travel – including abroad.
• Value the benefits of working on client sites and from our London office when required.

What we offer

• A permanent position with a competitive salary.
• Full product training provided.
• Discretionary bonus.
• Private healthcare following initial probationary period.