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For Companies At a Glance
- Tasks: Engage with social media communities and create compelling content for ITV's platforms.
- Company: Join ITV, a leader in shaping culture and entertainment across the UK and beyond.
- Benefits: Enjoy flexible working, generous holidays, and opportunities for personal growth and wellbeing.
- Why this job: Make a real impact in a fun environment while developing your skills in social media.
- Qualifications: Experience in managing social communities and creating engaging content is essential.
- Other info: ITV values diversity and encourages applications from disabled individuals.
The predicted salary is between 30000 - 42000 £ per year.
White City, London | Hybrid – 2-3 days a week in the office.
For more information please email
Your work matters to millions.
Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home in the UK, our productions are famous all over the world and we’re at the forefront of the digital streaming revolution.
When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact’s felt in the business, but big enough that your impact reaches millions of people.
Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV.
Your impact sends ripples.
The team
The Organic Social team commissions and produces all output for ITV & ITVX social media channels. The Responsive Social team is responsible for using data and insights from the audience to strategically drive conversation, relevance and engagement across ITV and ITVX.
This role will work across responsive social activity, helping to build, grow, and manage ITV’s social communities by actively engaging with audiences across various social media platforms, facilitating meaningful interactions, and promoting a positive brand image through content creation and community initiatives.
The role
- Understand the interests and needs of our communities, engage with our audience, and ensure that our platforms remain a positive and respectful space.
- Be creative and agile in a fast moving environment to maximise opportunities to connect trending moments to the brand.
- Help establish and enforce the brand Tone of Voice in a consistent and recognisable manner across all owned and earned platforms.
- Ideate, create and publish best-in-class, audience-led, reactive video, image and text content. Ensuring that content is on brand, compliant and drives outcome-led goals.
- Using listening tools; monitor and gauge our audiences’ views of the brand and feed back to the team, to keep our approach evolving, relevant and to a high standard.
- Embrace and apply a test and learn approach to continually drive learnings and improvements.
- Be obsessed with all things social and stay abreast of latest platform developments and trending activity to maximise organic social opportunities.
- Create and maintain healthy and collaborative relationships across PR, production, viewer services and other social media teams.
- Work closely with talent, influencers, content creators and contributors, inspiring and encouraging them to support the brand’s social ambitions.
- Have a strong awareness of legal, commercial and OFCOM regulations.
- Initiative to go above and beyond what is asked, to demonstrate enthusiasm for the role in the organic social team and drive innovation.
Skills you’ll need (minimum criteria)
- Previous experience managing and engaging with social communities is essential.
- Demonstrable experience of copywriting is essential.
- Demonstrable experience of creating professional social media content and campaigns is essential.
- Previous experience working in Digital production for a media publisher or agency is preferred.
- Experience of working with production (TV, Radio, Digital, Agency etc) teams is preferred.
Other things we’re looking for (key criteria)
- A passion for building, engaging and exciting social media communities.
- An understanding of organic social content is essential.
- Excellent copywriting, spelling and grammar skills.
- Ability to work efficiently and effectively in a fast paced, ever-changing environment.
- Flexible and able to adapt to changing circumstances.
- Experience publishing content across digital platforms.
- Experience making basic video, image and text content for digital platforms at a major brand.
- Experience using data to inform decisions about what content to publish, when and where.
- Excellent editorial judgement.
- Can-do, self-starter attitude who can work independently to get things done.
ITV is for everyone.
ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee to take you to the next stage (minimum criteria above).
We’re happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at .
Because those who make an impact deserve to be rewarded for it.
ITV offers some great rewards and benefits including:
- Flexible working with a range of options.
- Generous holiday allowance, plus you can buy more.
- Annual bonus opportunity.
- Save as you earn – with an opportunity to buy ITV shares.
- Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life.
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Social Media Executive, Communities employer: ITV
Contact Detail:
ITV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media Executive, Communities
✨Tip Number 1
Familiarize yourself with ITV's brand voice and tone. Engage with their social media channels to understand how they communicate with their audience. This will help you align your content ideas with their established style.
✨Tip Number 2
Stay updated on the latest trends in social media and digital content creation. Being aware of current events and popular culture will allow you to create timely and relevant content that resonates with ITV's audience.
✨Tip Number 3
Network with professionals in the industry, especially those who work in social media or digital production. Attend events or join online communities where you can connect with others and learn about potential opportunities at ITV.
✨Tip Number 4
Demonstrate your passion for social media by showcasing your own projects or campaigns. Whether it's a personal blog, a social media account, or freelance work, having tangible examples of your skills will make you stand out as a candidate.
We think you need these skills to ace Social Media Executive, Communities
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Social Media Executive position. Highlight key responsibilities and required skills, and think about how your experience aligns with them.
Showcase Your Experience: In your application, emphasize your previous experience managing social communities and creating engaging content. Use specific examples that demonstrate your copywriting skills and ability to drive engagement.
Tailor Your Application: Customize your CV and cover letter to reflect ITV's brand tone and values. Mention your passion for social media and how you can contribute to building and engaging their communities.
Proofread: Before submitting your application, double-check for spelling and grammar errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role focused on communication.
How to prepare for a job interview at ITV
✨Show Your Passion for Social Media
Make sure to express your enthusiasm for building and engaging social media communities. Share examples of how you've successfully connected with audiences in the past and how you stay updated on the latest trends.
✨Demonstrate Your Copywriting Skills
Prepare to showcase your copywriting abilities during the interview. Bring samples of your work that highlight your creativity and ability to craft compelling content that resonates with audiences.
✨Be Ready to Discuss Data-Driven Decisions
Since the role involves using data to inform content strategies, be prepared to discuss how you've utilized analytics in previous roles. Share specific examples of how data influenced your content creation and engagement strategies.
✨Emphasize Your Collaborative Spirit
Highlight your experience working with various teams, such as PR, production, and influencers. Discuss how you foster healthy relationships and collaborate effectively to achieve common goals in a fast-paced environment.
