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- Tasks: Become a collaboration tools expert and enhance workplace efficiency at ITV.
- Company: Join ITV, a leading media company focused on innovation and employee success.
- Benefits: Enjoy competitive pay, personal growth opportunities, and a dynamic work environment.
- Other info: Be part of a friendly team that values creativity and collaboration.
- Why this job: Make a real impact by improving collaboration tools that empower your colleagues.
- Qualifications: Experience with Google Workspace and strong problem-solving skills required.
The predicted salary is between 55000 - 65000 £ per year.
The Workplace Technology department is pivotal within ITV, providing tools for efficient and successful job performance. The department continually innovates to ensure that ITV employees have the best systems and tools available. The role requires collaboration with other Workplace Technology teams to resolve incidents and deliver on requests, contributing to the Workplace Technology strategy and roadmap, which offers opportunities for personal growth and development.
The Collaboration team are subject matter experts across a variety of collaboration tools, services, and applications used throughout the business. They select, maintain, and support these tools, helping colleagues make the best use of available technologies.
Main responsibilities:- Subject matter expert in collaboration tools, particularly Google Workspace.
- Knowledge of additional apps like Slack, Atlassian Suite, and Miro is appreciated.
- Technical implementation of collaboration tools, features, and enhancements.
- Use of data migration tools to support integration and standardisation objectives.
- Experience with the implementation of Security and Compliance features in Google Workspace, such as DLP, Labels, and Vault retention.
- Deep understanding of Meeting Room Hardware like Chromeboxes and Chrome Browser Cloud Management.
- Evaluating new features of collaboration tools and presenting the benefits of implementation to the team.
- Troubleshooting level-2 and level-3 issues and liaising with Support Teams.
- Liaising between technology and the business, translating technical requirements into clear language.
- Preparing relevant business change artifacts, such as impact assessments, to facilitate obtaining approvals for change.
- Data analysis and reporting across all activities.
- Liaising with the Service Manager to ensure successful execution of project activities.
- Interacting with technical staff and suppliers to ensure changes are raised and implemented correctly and timely.
- Certified Associate Google Workspace Administrator.
- Solid experience of Google Workspace Administration in a technical role.
- Experience using data migration tools to migrate structured data into Google Workspace.
- Experience working within a project team, contributing to successful delivery.
- Understanding of Change Management and approval processes.
- Experience working in Agile delivery environments.
- Experience working closely with both technical experts and business stakeholders, acting as a conduit between these disciplines.
- Media industry experience preferred but not essential.
- Able to accurately assess priorities and pressures and manage workload accordingly.
- Excellent written and verbal skills, including advanced spreadsheet knowledge.
- Structured thinker able to solve problems methodically.
- Strong interpersonal and influencing skills, able to build relationships with senior and peer-level business stakeholders.
- End user experience focused, understanding the importance of colleague feedback and measurement to inform solution development.
- Friendly and approachable with a proven ability to present complex technical information simply to facilitate stakeholder decision-making.
- Expert at building strong working relationships with team members and senior stakeholders through excellent influencing and customer service skills.
- Passionate about technology with hands-on experience configuring and supporting applications to meet diverse user needs.
- A self-motivated, methodical professional who remains calm under pressure and uses analytical skills to address challenges.
- Highly organised with the ability to self-manage, plan activities, and highlight issues early to ensure all deadlines are met.
Senior Collaboration Engineer employer: ITV
Contact Detail:
ITV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Collaboration Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at ITV or in similar roles on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with collaboration tools, especially Google Workspace. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Get comfortable discussing technical concepts in simple terms. You’ll need to explain complex ideas to non-tech folks, so role-play with a friend to nail it.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Collaboration Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Collaboration Engineer role. Highlight your expertise in Google Workspace and any relevant collaboration tools, as this will show us you're the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about technology and how your experience aligns with our Workplace Technology strategy. Keep it engaging and personal – we want to get to know you!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love self-starters who can think methodically and solve problems, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at ITV
✨Know Your Tools Inside Out
Make sure you’re well-versed in Google Workspace and any other collaboration tools mentioned in the job description, like Slack and Atlassian Suite. Be ready to discuss your experience with these tools and how you've used them to solve problems or improve workflows.
✨Showcase Your Collaboration Skills
Since the role involves working closely with various teams, prepare examples of how you've successfully collaborated in the past. Highlight your ability to translate technical jargon into simple terms for stakeholders, as this will be crucial in your new role.
✨Demonstrate Your Problem-Solving Approach
Be prepared to discuss specific instances where you’ve tackled complex issues, especially in a technical context. Use a structured approach to explain how you identified the problem, the steps you took to resolve it, and the outcome.
✨Prepare for Change Management Questions
Understand the change management processes and be ready to discuss your experience with them. Think of examples where you’ve contributed to successful project deliveries and how you managed stakeholder expectations during changes.