At a Glance
- Tasks: Support sales operations with data reporting and analysis to drive revenue growth.
- Company: Dynamic media company located in White City, London.
- Benefits: Flexible work schedule, collaborative environment, and opportunities for professional development.
- Other info: Exciting projects and career growth in a vibrant workplace.
- Why this job: Join a fast-paced team and make an impact on global sales strategies.
- Qualifications: Proficiency in Excel, Tableau, SQL, and strong communication skills.
The predicted salary is between 40000 - 50000 € per year.
Workplace: White City, London - 3 days a week in the office
The role involves working with the Director of Sales Operations and across all Global Partnership teams on Reporting to optimise the end-to-end Sales Process and drive revenue-generating activity through our ecosystem of business applications, tools, and processes. Key stakeholders for engagement include Global Partnerships Technology and Global Partnerships Data & Insights teams.
Main responsibilities include:
- Providing regular and ad hoc operational reporting for business teams and executives on primary data sources such as Licensing platform, Content Hub, Salesforce, Tableau, and Screening Data.
- Recommending and actioning areas of data clean-up and management across primary business applications to improve speed and accuracy of operational reporting.
- Supporting data quality testing during mass data uploads and new system launches.
- Acting as a Global Partnerships systems superuser, crafting best practices and training new personnel on system improvements.
- Salesforce Reporting to support non-Salesforce users, providing critical support functions in Rights Management, Content Operations teams, and other business teams.
- Aligning Content Hub and Licensing System with Weekly Uploads of Rights Summary data, working with Catalogue Manager and Rights Management teams.
- Managing the Expiring Licenses report refresh for Global Sales teams for Finished Tape to track renewal/extensions/new Sales opportunities and training all new Sales and Admin starters on this report.
- Providing reporting support and expertise for Data Cleanse activities across all primary applications of Salesforce, Licensing system, and Content Hub.
- Google Cloud (GCP) query management for the development, running, and scheduling of queries to support cross-functional teams with ad-hoc data requests and data mapping.
- Executing In-House Avail Tool updates weekly from GCP Data Warehouse and Content Hub, providing dedicated support to Sales Admins regarding Sales Histories and Licence Clash Availability.
- Supporting project transformations, including User Acceptance Testing (UAT), data migration, and comprehensive data cleanse activities.
- Providing AI tools support, including training Sales teams on new AI Agent launches and ensuring rigorous data validation.
- Supporting Business Application Introduction training on key tools as required.
Skills you’ll need (minimum criteria):
- Master in setting priorities, planning, stakeholder and time management.
- Advanced MS Excel / Google Sheets proficiency (e.g., pivot tables, macros, and power query).
- Data Visualisation skills with experience working with Tableau.
- Database and data manipulation experience in extracting, joining, and aggregating datasets.
- Previous experience in a fast-paced media environment.
- SQL Expertise, including experience in creating and editing SQL Queries, with experience using Google Cloud Platform preferred.
- Flexible work attitude and willingness to take on duties beyond those specified in the job description.
Other things we’re looking for (key criteria):
- Advanced skills across Excel, Tableau, and SQL.
- Result-oriented and tenacious.
- Flexible and able to multitask across business priorities.
- Collaborative/good communicator.
- Proactive, positive, and enthusiastic.
- Attention to detail.
- Bias for action.
- Relation builder.
Sales Operations Analyst employer: ITV
At our White City, London office, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Sales Operations Analyst, you will benefit from flexible working arrangements, opportunities for professional development, and the chance to collaborate with innovative teams across Global Partnerships. Join us to be part of a forward-thinking environment where your contributions directly impact our revenue-generating activities and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and tailoring your answers to highlight your skills in data management and reporting. We want you to show off your Excel and SQL expertise with confidence!
✨Tip Number 3
Don’t just wait for job postings; be proactive! Check our website regularly and apply directly. Sometimes, the best opportunities come from being the first to express interest.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple way to reinforce your interest in the role and remind them of your skills. Plus, it shows you’re genuinely enthusiastic about the opportunity!
We think you need these skills to ace Sales Operations Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Sales Operations Analyst role. Highlight your experience with Salesforce, Excel, and data visualisation tools like Tableau. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you the perfect fit. Don’t forget to mention your flexibility and collaborative spirit!
Show Off Your Data Skills:Since this role involves a lot of data management, be sure to showcase your SQL expertise and any relevant projects you've worked on. We love seeing examples of how you've used data to drive results in past roles.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at ITV
✨Know Your Tools Inside Out
Make sure you’re familiar with the tools mentioned in the job description, like Salesforce, Tableau, and Google Cloud Platform. Brush up on your SQL skills and be ready to discuss how you've used these tools in past roles. This will show that you’re not just a fit for the role but also proactive about your technical expertise.
✨Prepare for Data Discussions
Since the role involves a lot of data reporting and management, be prepared to talk about your experience with data quality testing and operational reporting. Think of specific examples where you’ve improved data processes or provided insights that drove revenue. This will demonstrate your analytical skills and your ability to contribute to the team.
✨Showcase Your Collaboration Skills
The job requires working closely with various teams, so be ready to share examples of how you’ve successfully collaborated in the past. Highlight any experiences where you’ve trained others or acted as a superuser for systems. This will illustrate your communication skills and your ability to build relationships across departments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges the Sales Operations team is facing or how they measure success in this role. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
