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- Tasks: Support ITV Studios technology and assist in content creation processes.
- Company: Join a global leader in entertainment production with a vibrant culture.
- Benefits: Hybrid work model, competitive pay, and opportunities for skill development.
- Why this job: Be part of the magic behind your favourite shows and learn from industry experts.
- Qualifications: Experience in media or broadcasting and strong tech support skills required.
- Other info: Dynamic team environment with potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Workplace: White City, London - Hybrid 8 Month Fixed-Term Contract
We are looking for a Media Systems Analyst to join us on an 8-month fixed-term contract. As a Media Systems Analyst you will be responsible for supporting systems and applications that form part of ITV Studios programme and content creation as well as supporting the Media Systems Specialist in their duties. You’ll assist in the support of ITV Studios technology and provide services and support to the wider customer base.
The team We’re global and local, producing in 13 countries across 60+ labels in the UK, US, Australia, France, Germany, The Nordics, Italy and more. Together with creators, producers, global networks and streamers, we’re behind the scenes of some of the greatest genres, bringing thousands of hours of entertainment to everyone everywhere.
Responsibilities:
- Shift based, support the team to timely log, diagnose and resolve incidents on core ITV Studios technology
- Triage incidents coming into the production technology support team
- Escalate incidents as appropriately
- Systems administration of ITV Studios technology, including:
- User management
- Daily system checks
- Backups / Data wrangling
- Media / Files management
Skills you’ll need (minimum criteria):
- Experience in a Media or Broadcasting background
- Strong understanding and experience of Windows, Linux and MacOS
- Experience in a customer service / Helpdesk / Technical Support role
- Knowledge of Adobe Creative Cloud, Signiant/Sohonet, ShotPut Pro or Vantage
- Knowledge of MAM systems
- Excellent understanding of computers, both hardware and software, with a proven willingness to learn and apply new technologies.
Other things we’re looking for (key criteria):
- An understanding of media file technologies and standards – Codecs, bit rates
- Working knowledge of current camera technologies
- Knowledge of transcoding systems and workflows
- Strong and effective problem solving skills with the ability to work well under pressure
- Exceptional communication skills both written and verbal
- Positive, can do attitude with the ability to work both independently and as a team
Media Systems Analyst employer: ITV
Contact Detail:
ITV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Media Systems Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the media and broadcasting industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got experience with Windows, Linux, or MacOS, make sure to highlight that in conversations. Share examples of how you've tackled tech issues in the past.
✨Tip Number 3
Be ready for a challenge! Brush up on your problem-solving skills and be prepared to discuss how you handle pressure. Employers love candidates who can think on their feet.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we’re always looking for passionate individuals who want to be part of our creative journey.
We think you need these skills to ace Media Systems Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Media Systems Analyst role. Highlight your experience in media or broadcasting, and don’t forget to mention any relevant technical skills like your knowledge of Windows, Linux, and MacOS.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with what we’re looking for. Be sure to mention your customer service experience and problem-solving abilities.
Show Off Your Technical Skills: We want to see your technical prowess! Include specific examples of your experience with tools like Adobe Creative Cloud, Signiant/Sohonet, or any MAM systems you've worked with. This will help us understand your fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Media Systems Analyst position. We can’t wait to see what you bring to the table!
How to prepare for a job interview at ITV
✨Know Your Tech
Make sure you brush up on your knowledge of Windows, Linux, and MacOS. Be ready to discuss your experience with media file technologies and transcoding systems, as these are crucial for the role. Show that you can talk confidently about how you've used these systems in past roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in previous jobs. Think of specific incidents where you diagnosed and resolved problems under pressure. This will demonstrate your ability to handle the fast-paced environment at ITV Studios.
✨Communicate Effectively
Since communication is key in this role, practice articulating your thoughts clearly. You might be asked to explain complex technical concepts, so being able to simplify your language will show your understanding and make you stand out.
✨Familiarise Yourself with ITV Studios
Do some research on ITV Studios and their production processes. Understanding their technology and workflows will not only help you answer questions but also show your genuine interest in the company and the role. Plus, it’ll give you a chance to ask insightful questions during the interview.
