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For Companies At a Glance
- Tasks: Support end users and resolve tech issues in a dynamic media environment.
- Company: Leading media company with a focus on innovation and technology.
- Benefits: Flexible working, professional development, and a supportive team culture.
- Why this job: Kickstart your IT career while making a real difference in user experience.
- Qualifications: GCSEs in English and Maths; passion for tech and eagerness to learn.
- Other info: Full-time apprenticeship with great growth potential in the tech industry.
The predicted salary is between 994 - 1174 £ per month.
A leading media company is offering an Apprenticeship in Workplace Technology based in Leeds. This full-time role requires ownership of incidents and direct support to end users, with an emphasis on customer service and problem resolution.
Applicants should have GCSEs in English and Maths along with a passion for technology and willingness to learn. The role offers professional development opportunities and a range of employee benefits, including flexible working arrangements.
Apprentice Digital Support Technician: Start Your IT Career in Leeds employer: ITV
Contact Detail:
ITV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Digital Support Technician: Start Your IT Career in Leeds
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific projects or initiatives that excite you.
✨Tip Number 2
Practice your problem-solving skills! Since the role focuses on customer service and incident resolution, think of examples where you've successfully tackled tech issues before. We love seeing that passion for technology!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral when you apply through our website.
✨Tip Number 4
Prepare for the interview! Think about common questions related to customer service and tech support. We want to see your enthusiasm and willingness to learn, so don’t hold back on sharing your journey!
We think you need these skills to ace Apprentice Digital Support Technician: Start Your IT Career in Leeds
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for technology shine through! Share any personal projects or experiences that highlight your interest and willingness to learn. We love seeing candidates who are genuinely excited about starting their IT career.
Tailor Your Application: Make sure to customise your application to fit the role. Highlight your GCSEs in English and Maths, and connect your skills to the responsibilities mentioned in the job description. This shows us that you’ve done your homework and understand what we’re looking for.
Emphasise Customer Service Skills: Since this role involves direct support to end users, it’s crucial to showcase any customer service experience you have. Whether it’s from a part-time job or volunteering, let us know how you’ve resolved issues and helped others. We value problem solvers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for both of us!
How to prepare for a job interview at ITV
✨Know Your Tech Basics
Brush up on your IT fundamentals before the interview. Be ready to discuss common tech issues and how you would approach solving them. This shows your passion for technology and your problem-solving skills.
✨Showcase Your Customer Service Skills
Since the role emphasises customer service, think of examples from your past experiences where you’ve helped someone resolve an issue. Highlight your communication skills and how you handle difficult situations with patience and professionalism.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship, the team, and the company culture. This not only shows your interest but also helps you determine if it’s the right fit for you.
✨Demonstrate Your Willingness to Learn
Express your eagerness to grow and learn in the field of IT. Share any relevant courses or self-study you've undertaken, and be open about areas where you want to improve. This attitude will resonate well with potential employers.
