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- Tasks: Become a collaboration tools expert and drive innovative solutions for ITV's workplace technology.
- Company: Join ITV, a leading media company focused on innovation and employee success.
- Benefits: Enjoy competitive salary, personal growth opportunities, and a dynamic work environment.
- Other info: Work in a fast-paced environment with excellent career advancement potential.
- Why this job: Take your career to the next level while making a real impact in a collaborative team.
- Qualifications: Experience with Google Workspace and strong problem-solving skills are essential.
The predicted salary is between 55000 - 65000 £ per year.
Workplace Technology is a pivotal department within ITV, providing tools for efficient and successful job performance. The department continually innovates to ensure that ITV employees have the best systems and tools available. The role requires collaboration with other Workplace Technology teams to resolve incidents and deliver on requests, contributing to the Workplace Technology strategy and roadmap, which offers opportunities for personal growth and development.
The Collaboration team are subject matter experts across a variety of collaboration tools, services, and applications used throughout the business. They select, maintain, and support these tools, helping colleagues make the best use of available technologies.
Main responsibilities:- Subject matter expert in collaboration tools, particularly Google Workspace. Knowledge of additional apps like Slack, Atlassian Suite, and Miro is appreciated.
- Technical implementation of collaboration tools, features, and enhancements.
- Use of data migration tools to support integration and standardisation objectives.
- Experienced with the implementation of Security and Compliance features in Google Workspace like DLP, Labels, and Vault retention.
- Evaluating new features of collaboration tools and presenting the benefits of implementation to the team.
- Troubleshooting level-2 and Level-3 issues and liaising with Support Teams.
- Liaising between technology and the business, translating technical requirements into clear language.
- Preparing relevant business change artifacts such as impact assessments to facilitate obtaining approvals for change.
- Data Analysis & reporting across all activities.
- Liaising with the Service Manager to ensure successful execution of project activities.
- Interacting with technical staff and suppliers to ensure changes are raised and implemented correctly and in a timely manner.
- Certified Associate Google Workspace Administrator.
- Solid experience of Google Workspace Administration in a technical role.
- Experience of using data migration tools to migrate structured data into Google Workspace.
- Experience of working within a project team, contributing to successful delivery.
- Understanding of Change Management and approval processes.
- Experience of working in Agile delivery environments.
- Experience of working closely with both technical experts and business stakeholders, acting as a conduit between these disciplines.
- Media industry experience preferred but not essential.
- Able to accurately assess priorities and pressures and manage workload accordingly.
- Excellent written and verbal skills including advanced spreadsheet knowledge and skills.
- Structured thinker able to solve problems methodically.
- Strong interpersonal and influencing skills, able to build relationships with senior and peer-level business stakeholders.
- End user experience focused, understanding the importance of colleague feedback and measurement to inform solution development.
- Friendly and approachable with a proven ability to present complex technical information simply to facilitate stakeholder decision-making.
- Expert at building strong working relationships with team members and senior stakeholders through excellent influencing and customer service skills.
- Passionate about technology with hands-on experience configuring and supporting applications to meet diverse user needs.
- A self-motivated, methodical professional who remains calm under pressure and uses analytical skills to address challenges.
- Highly organised with the ability to self-manage, plan activities, and highlight issues early to ensure all deadlines are met.
Senior Collaboration Engineer in England employer: ITV
Contact Detail:
ITV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Collaboration Engineer in England
✨Tip Number 1
Network like a pro! Reach out to current employees at ITV or in similar roles on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with collaboration tools, especially Google Workspace. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on how you've tackled challenges in previous roles, especially in tech environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the ITV team.
We think you need these skills to ace Senior Collaboration Engineer in England
Some tips for your application 🫡
Show Your Passion for Technology: When writing your application, let your enthusiasm for technology shine through! Share specific examples of how you've used collaboration tools like Google Workspace or Slack in your previous roles. We love seeing candidates who are genuinely excited about the tech they work with.
Tailor Your Application: Make sure to customise your application to highlight your experience with the specific tools and skills mentioned in the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your relevant expertise!
Keep It Clear and Concise: We appreciate a well-structured application that gets straight to the point. Use clear language and avoid jargon where possible. Remember, you’ll need to translate technical requirements into simple terms in this role, so show us you can do that right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at ITV
✨Know Your Tools Inside Out
Make sure you’re well-versed in Google Workspace and any other collaboration tools mentioned in the job description. Brush up on their features, benefits, and common troubleshooting issues. Being able to discuss your hands-on experience with these tools will show that you’re not just familiar but truly knowledgeable.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past, especially in a collaborative environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your methodical approach and ability to remain calm under pressure.
✨Communicate Clearly and Effectively
Practice explaining complex technical concepts in simple terms. Since the role involves liaising between technical teams and business stakeholders, being able to communicate clearly is crucial. Consider doing mock interviews with friends or family to refine your delivery.
✨Demonstrate Your Passion for Technology
Be prepared to discuss why you love working with technology and how you stay updated on industry trends. Share any personal projects or experiences that highlight your enthusiasm and hands-on experience with collaboration tools. This will help you stand out as a self-starter who is genuinely interested in the field.