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For Companies At a Glance
- Tasks: Take ownership of incidents, troubleshoot issues, and deliver top-notch customer service.
- Company: Leading broadcasting company in the UK with a supportive team culture.
- Benefits: Flexible working options, generous benefits, and opportunities for personal growth.
- Why this job: Kickstart your career in tech while making a real difference in a dynamic environment.
- Qualifications: Passion for technology and strong organisational skills; GCSEs C/4 or above in English and Maths.
- Other info: Unique opportunity for development in a fast-paced department.
The predicted salary is between 800 - 1400 £ per month.
A leading broadcasting company in the United Kingdom seeks a Level 3 Digital Support apprentice for a full-time role. This position includes taking ownership of incidents, troubleshooting support, and providing outstanding customer service.
Candidates should have a passion for technology and strong organizational skills, with GCSE grades C/4 or above in English and Maths.
The company offers generous benefits, including flexible working options and a supportive team environment. This is a unique chance for personal growth and development in a dynamic department.
Digital Support Technician Apprentice employer: ITV
Contact Detail:
ITV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support Technician Apprentice
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves incident ownership and support, brush up on common tech issues and how to resolve them. This will give you confidence during interviews.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've provided excellent support or resolved conflicts. This will demonstrate your ability to handle customer interactions effectively.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and stand out from the crowd. Plus, you'll be one step closer to joining a supportive team that values personal growth.
We think you need these skills to ace Digital Support Technician Apprentice
Some tips for your application 🫡
Show Your Passion for Technology: When writing your application, let us see your enthusiasm for technology shine through! Share any relevant experiences or projects that highlight your interest and skills in this area.
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the posting, like 'troubleshooting support' and 'customer service', to show that you understand what we're looking for.
Highlight Your Organisational Skills: Since strong organisational skills are key for this role, give examples of how you've managed tasks or projects effectively in the past. This will help us see how you can take ownership of incidents.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at ITV
✨Know Your Tech
Brush up on your technical knowledge related to digital support. Familiarise yourself with common troubleshooting techniques and tools that are relevant to the broadcasting industry. This will show your passion for technology and readiness to tackle real-world issues.
✨Customer Service is Key
Prepare examples of how you've provided outstanding customer service in the past. Think about situations where you resolved issues or helped someone out, as this role heavily relies on strong interpersonal skills. Demonstrating your ability to connect with customers will set you apart.
✨Organisational Skills Matter
Be ready to discuss how you manage your time and tasks effectively. Use specific examples from your studies or previous experiences to illustrate your organisational skills. This will reassure the interviewers that you can handle the responsibilities of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it makes for a more engaging conversation!
