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For Companies At a Glance
- Tasks: Coordinate the delivery of digital content and ensure top-notch service for clients.
- Company: Join ITV, a leading media company with a vibrant culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a creative team delivering exciting content to audiences worldwide.
- Qualifications: Knowledge of video specifications and strong problem-solving skills required.
- Other info: Flexible working hours and a chance to learn emerging technologies.
The predicted salary is between 28000 - 32500 £ per year.
Overview
The Content Delivery team is ITV’s in-house digital Content Servicing provider. It services both ITV Media & Entertainment and ITV Studios Global Partnerships divisions as well as some external customers. This involves everything from QC, file verification, storage, editing, reversioning and delivering content to various different stakeholders across ITV.
The role
We are currently looking for a Content Delivery Coordinator to provide a smooth running and client-focused service to all customers and stakeholders - both internal and external to ITV - in the receipt, processing, repurposing and onward delivery of content.
Key Responsibilities:
- Provide a business-focused service to facilitate the transfer of media assets to a variety of formats and destinations, whilst maintaining the highest technical standards.
- Lead the smooth running of content processing tasks, such as editing, quality control, timecode capture and transcoding.
- Work closely with the rest of the Content Delivery department as well as Global Partnerships, Content Operations and Content Library, amongst others, to ensure content is delivered how, where and when it needs to be.
- Ensure daily tasks and ad hoc requests are met, and work is prioritised accordingly.
- Ensure at all times the highest standards of customer care, assistance and service to both internal and external clients.
- Troubleshoot any operational issues and ensure escalation as appropriate.
This role requires a dedicated approach, and as the department continues to develop, the introduction of shift patterns / 7-day working may be phased in. Being contactable when necessary out of hours will be required in some rare circumstances.
Skills you’ll need
- A good knowledge of broadcast and online video specifications and processes, and an understanding of technology related to content processing and delivery, both in the UK and globally.
- An understanding of broadcast and digital file formats and specifications.
- An understanding of computer-based video editing and transcoding systems.
- An understanding of common file delivery methods.
Other things we’re looking for
- Ability to multi-task across different capabilities.
- Ability to demonstrate a flexible approach; adapting to changing priorities & requirements.
- Ability to analyse and solve work-related problems in an effective way, finding solutions and escalating as appropriate.
- Willingness to undertake training in emerging technologies as appropriate and communicate experiences and working knowledge with colleagues to maximise the team’s capability.
- Ability to communicate effectively both verbally and in writing with internal & external clients.
- Ability to build and maintain strong relationships with customers.
- Ability to ensure client’s requirements are met and high standards are maintained.
- A passion for the role and company.
Closing date: Sunday 22nd February 2026
Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We’d encourage you to apply as soon as possible if interested.
Coordinator, Content Delivery employer: ITV
Contact Detail:
ITV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator, Content Delivery
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at ITV or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to content delivery and media processing. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! If you have any relevant projects or experiences, be ready to discuss them in detail. This is your chance to shine and demonstrate how you can add value to the Content Delivery team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at ITV.
We think you need these skills to ace Coordinator, Content Delivery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Content Delivery Coordinator role. Highlight relevant experience in media asset management, editing, and quality control. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Technical Know-How: Since this role involves a lot of technical work, make sure to mention any experience you have with broadcast and online video specifications, editing software, or file delivery methods. We’re keen to know what you bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly. Don’t wait too long – we can’t wait to hear from you!
How to prepare for a job interview at ITV
✨Know Your Content Inside Out
Make sure you brush up on your knowledge of broadcast and online video specifications. Familiarise yourself with the processes involved in content delivery, as well as the various file formats and specifications. This will show that you're not just interested in the role but also understand the technical aspects that come with it.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss how you've tackled operational issues in the past. Think of specific examples where you identified a problem, found a solution, and escalated when necessary. This will highlight your analytical skills and ability to adapt to changing priorities, which are crucial for this role.
✨Showcase Your Communication Skills
Since the role involves liaising with both internal and external clients, practice articulating your thoughts clearly. Prepare to discuss how you've built strong relationships with customers in previous roles. Good communication is key, so be ready to demonstrate your verbal and written skills during the interview.
✨Be Ready to Multi-Task
The Content Delivery Coordinator role requires juggling multiple tasks at once. Think of examples from your past experiences where you successfully managed several responsibilities simultaneously. This will illustrate your ability to prioritise and handle a busy workload, which is essential for success in this position.
