Senior Rightsline & Alliant Application Specialist in City of London

Workplace: ITV White City, London - Hybrid/ expectation is 3 days in the office.

We’re looking for an experienced Rightsline & Alliant Application Specialist to join our ProdSecOps team within ITV Studios Technology. This is a key role within our Global Partnerships transformation programme, focused on managing and enhancing ITV’s Rightsline (Rights Management & Licensing) and Alliant (Royalties Management) platforms. These systems are integral to how ITV licenses and distributes content across the world; and your expertise will ensure they continue to deliver maximum value, reliability, and insight for the business.

Working as part of a cross‑functional team, you’ll oversee application configuration, integrations, and continuous improvement across the connected ecosystem; including Salesforce, Marketing Cloud, Ironclad CLM, Content Hub, GCP, and Tableau. You’ll collaborate closely with both business and technical stakeholders, ensuring seamless system performance and high‑quality data that enables growth, compliance, and operational excellence. This is an exciting opportunity for someone who combines strong hands‑on platform experience with business acumen and a passion for supporting transformation in the media and entertainment industry.

The team ITV Studios is one of the biggest creators, producers and distributors of TV content in the world. Growing our UK and global production base is central to our More than TV strategy. We are the largest producer in the UK, one of the largest producers in Europe and one of the largest independent unscripted producers in the US. ITV Studios’ UK division includes 27 production labels, creating and producing a diverse range of scripted and unscripted content for a wide range of broadcasters and streaming platforms.

Within ITV Studios is our Global Partnerships line of business, which further adds to our creative and financial success by developing international hit formats and distributing our 90,000+ active catalogue hours of film and television content to buyers such as broadcasters, streaming platforms, airlines and many more across the world. As we continue to grow, providing these content development, sales and distribution teams with the right tools and processes to succeed, in a competitive environment is critical to powering that future value. Working hand in hand with our business teams, ITV Technology is the enabler that unlocks our creativity, allowing us to make, distribute and monetise the best programmes in the UK and across the world. From the transformation of ITV’s internal platforms & systems to how the broadcaster makes programmes and delivers content to viewers. Digital transformation and innovation is at the heart of our future at ITV.

Responsibilities

• Product & Vendor Governance: Manage Change and Maintenance (with data and architecture teams) of Rightsline, Alliant and Data (GCP) solution designs, integrations and data models. Collaborate with engineering, data, and product teams to integrate Rightsline & Alliant with ITV’s ecosystem (Salesforce, Content Hub, Ironclad CLM, ERP, analytics, AI, and automation). Stay up-to-date with Ecosystem development inc. Rightsline & Alliant product roadmap, and integration release updates and best practices, within a wider ecosystem. Support TechOps strategies to reduce manual processes and improve efficiency across the business.
• Business Alignment & Change Prioritisations: Partner with users and stakeholders to identify opportunities for system and process improvements. Working with stakeholders and cross‑functional teams to lead Rightsline related change and projects from inception to delivery including testing e.g. UAT/OAT. Coordinate release planning and manage dependencies across teams. Act as a subject matter expert for business users, advising on the best use of Rightsline and Alliant functionality.
• Problem Resolution & Continuous Improvements: Troubleshoot and resolve support issues, working within Agile Scrum and Kanban frameworks. Optimise platform performance and drive continuous improvement. Develop and execute QA and automation models to maintain high‑quality releases. Support product testing and validation activities, ensuring quality and compliance. Manage vendor relationships and environment maintenance.
• Data & Reporting: Champion data accuracy and quality across all systems. Develop and maintain Tableau dashboards and self‑service analytics tools. Work with business teams to ensure master and transactional data integrity. Develop and enforce governance policies to standardise processes across teams and ensure compliance e.g. Legal and Security (e.g. GDPR, NIST, ISO27001, UK Cyber Essentials).
• Service Management: Support technology operations for the integrated Global Partnerships platform. Manage support requests, ensuring timely resolution and stakeholder communication. Participate in service reviews and training sessions as a subject matter expert. Support ITIL‑aligned resilience and maintenance practices, including backup, recovery, and observability. System Performance and Security Observability and Threat Detection as part of the overall ProdSecOps tribe responsibilities.

Skills you’ll need (minimum criteria)

• At least 5+ years’ experience in application support, configuration, or systems management, ideally within media, rights management, or SaaS platforms.
• Hands‑on experience with Rightsline and preferably Alliant platforms.
• Strong understanding of the configuration capabilities, data models, and integrations within Rightsline & Alliant.
• Proven ability to deliver and support enterprise SaaS implementations across functions such as Sales, Rights, Royalties, and Licensing.
• Familiarity with Salesforce, Ironclad CLM, and Marketing Cloud advantageous.
• Experience managing change and release cycles within Agile or ITIL frameworks.
• Proficiency with Jira, Confluence, Slack, and Google Suite.
• Excellent analytical, organisational, and troubleshooting skills.
• Comfortable collaborating across global time zones and supporting diverse user groups.

Other things we’re looking for (key criteria)

• Strong communication and stakeholder management skills, with the ability to simplify complex technical concepts.
• Proactive, self‑motivated, and comfortable owning tasks end‑to‑end.
• Highly detail‑oriented with a structured approach to documentation and delivery.
• Experience working in a fast‑paced, matrix organisation with competing priorities.
• Curiosity and enthusiasm for emerging technologies; particularly AI, automation, and cloud solutions (AWS, GCP).
• SQL, scripting, or data analysis skills would be a distinct advantage.
• A genuine passion for the media industry, rights management, and digital transformation.

Closing date: 27th November 2025. Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We’d encourage you to apply as soon as possible if interested.