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- Tasks: Support end-users and own incidents while contributing to tech strategy.
- Company: Leading media company offering a dynamic apprenticeship.
- Benefits: Flexible working, generous holiday, and personal development opportunities.
- Why this job: Kickstart your IT career in a vibrant workplace with real impact.
- Qualifications: Passion for technology, customer service skills, and essential GCSEs.
- Other info: Full-time role lasting 18-20 months with great growth potential.
The predicted salary is between 800 - 1400 £ per month.
A leading media company is offering an ITV Apprenticeship in Workplace Technology based in Greater London. This full-time role lasts 18-20 months, requiring a commitment of 37.5 hours per week. The position focuses on incident ownership, supporting end-users, and contributing to the Workplace Technology strategy.
Ideal candidates will possess a strong passion for technology and customer service skills, alongside essential GCSE qualifications. The role offers flexible working, generous holiday, and personal development opportunities.
Apprentice Digital Support Technician: Start Your IT Career employer: ITV
Contact Detail:
ITV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Digital Support Technician: Start Your IT Career
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with current or former apprentices. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your passion for technology and your customer service skills – that’s what they’re really looking for!
✨Tip Number 3
Don’t just apply anywhere; apply through our website! We’ve got all the latest opportunities listed, and it’s the best way to ensure your application gets seen by the right people.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decisions.
We think you need these skills to ace Apprentice Digital Support Technician: Start Your IT Career
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your enthusiasm for technology shine through! Share any relevant experiences or projects that highlight your interest in IT and how you’ve engaged with tech in your daily life.
Tailor Your Application: Make sure to customise your application to fit the role. Use keywords from the job description, like 'incident ownership' and 'customer service', to show that you understand what we’re looking for and how you can contribute.
Highlight Your Customer Service Skills: Since this role involves supporting end-users, it’s crucial to demonstrate your customer service skills. Include examples of how you've helped others in the past, whether in a work setting or through volunteering.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward, and you’ll be able to keep track of your application status easily!
How to prepare for a job interview at ITV
✨Know Your Tech
Brush up on the latest trends in workplace technology and be ready to discuss them. Show your passion for IT by mentioning any personal projects or experiences that relate to the role.
✨Customer Service Matters
Since this role involves supporting end-users, prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues effectively and kept users informed.
✨Understand Incident Ownership
Familiarise yourself with the concept of incident ownership. Be prepared to explain how you would take responsibility for resolving technical issues and ensuring user satisfaction throughout the process.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's Workplace Technology strategy and how you can contribute. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
