At a Glance
- Tasks: Lead the development and improvement of ITV's ContentHub product and its integrations.
- Company: Join ITV, a leading media company, in a hybrid work environment.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement potential in a fast-paced industry.
- Why this job: Make a real impact on media technology while collaborating with diverse teams.
- Qualifications: Experience in product management, data analysis, and stakeholder engagement required.
The predicted salary is between 60000 - 75000 £ per year.
Workplace: ITV White City, London - Hybrid/ expectation is 3 days in the office.
As the Technology Product Manager (Data & Integrations), you’ll play a pivotal role in the ongoing success and continuous improvement of the ContentHub product estate and its associated integrations. We’re seeking someone who can combine strategic thinking with strong technical and operational understanding, working closely with business stakeholders, vendors, engineering teams and the Catalogue Manager to manage change, drive improvements and ensure the platform continues to support business growth and commercial value. This is a strategic, functional and technical role, requiring someone comfortable working at both a high level and at a detailed, granular level (e.g. to a technical field level) when managing products, integrations and vendor relationships. Alongside roadmap delivery and change management, you’ll also oversee operational support processes, monitor KPIs, manage and close technical issues and champion data quality, governance and accessibility across the platform ecosystem.
Responsibilities
- Working with ITV wide management and governance of Fabric and Flomenco vendors as strategic vendors to ITV – including alignment across multiple Fabric implementations in ITV, Product Roadmap, Governance, Escalations, Quarterly Business Reviews.
- Representing and championing the product among peers, colleagues and the wider ITV business.
- Influencing roadmaps of internal and external stakeholders to ensure Global Partnerships’ priorities are realised.
- Understanding the role the ContentHub plays in the business’s technology ecosystem and working with other cross‑functional teams to expand the quality and variety of content based on business needs.
- Planning for, testing and releasing new versions of underlying software.
Change Management
- Working in partnership with the Catalogue Manager to understand user issues, and working with stakeholders to understand opportunities for the Fabric / ContentHub and Flomenco products (for integrations).
- Managing the end‑to‑end change process from ideation to delivery, using an Agile Scrum framework.
- Management of a backlog of priorities for the system and associated integrations and driving the delivery of these through internal and external suppliers and processes.
- Work with business users and stakeholders to define and prioritise requirements for change.
- Managing test environments and user testing activities, being accountable for the successful deployment of change.
- Reporting on delivery progress and plans to stakeholder groups.
Service Management
- Technology Operations Service Management of Fabric and Flomenco as vendors, using Agile Kanban Operations framework coupled with best‑practice ITIL services.
- Responsible for monitoring and improving system KPIs and driving ever‑increasing value to the business from the platform.
- Triaging, analysing and resolving technical user issues.
- Raising technical support issues with 2nd/3rd line support teams / suppliers, managing their responses (timing, quality etc).
- Managing ongoing performance and improvement to existing and new system integrations.
- Understanding and documenting data structures and data flows, and helping troubleshoot data issues, including through system integrations.
- Analysing data, processes and system use to understand pain points and opportunities.
- Use this information to draft, maintain and deliver a roadmap of improvements to the product and associated integrations.
Data and Reporting
- Promote data accessibility and self‑service for ContentHub users.
- Collaborate to create and develop self‑service data tools / analytic solutions – within ContentHub and via external reporting tools such as GCP and Tableau.
- Act as technology advocate for data quality culture and standards.
- Ensure clear data lineage, data accuracy and data integrity in ContentHub records.
- Develop and enforce ContentHub data governance policies to standardise processes across teams and GP solution estate using data sourced from ContentHub.
Skills you’ll need (minimum criteria)
- Experienced in building trusted relationships with a diverse group of business and technology stakeholders.
- Understanding of the role of a technical Technology Product Manager in relation to SaaS solutions and SaaS vendor relationship management.
- Experience working with system‑to‑system integrations and leading engineering teams.
- Detailed understanding of, or experience in, a Media business and/or detailed technical Data Analysis and Integration role.
- Experienced in media content / IP (meta)data solutions management and data quality management and delivery.
- Experience of working in a software operations support environment.
Other things we’re looking for (key criteria)
- Able to organise and balance numerous responsibilities across different workstreams at the same time.
- Ability to persuade and communicate effectively with a diverse group of senior stakeholders.
- Have an ability to see strategic opportunity and translate this into a vision that gains broad consensus.
- Delivery mindset, adept at resolving issues in collaboration with stakeholders in the business and technology.
- Ability to identify benefit opportunities, and deliver appropriate technological change to realise them.
- Be comfortable working in a matrix organisation and a pragmatic decision maker.
Technology Product Manager employer: ITV Studios
At ITV, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in the vibrant White City, London, our hybrid working model allows for flexibility while ensuring you are part of a supportive team environment. We are committed to employee growth, providing ample opportunities for professional development and the chance to work on cutting-edge technology projects that drive meaningful change in the media landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Product Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at ITV or in a similar role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. Demonstrating your experience with data integrations or product management can really set you apart from the competition.
✨Tip Number 3
Be ready to chat about your ideas! When you get that interview, think about how you can improve ITV’s ContentHub or its integrations. Having a few suggestions up your sleeve shows you’re proactive and genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at ITV!
We think you need these skills to ace Technology Product Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Technology Product Manager role. Highlight your experience with data integrations and vendor management, and don’t forget to showcase your strategic thinking skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Mention specific projects or experiences that align with our needs, especially around change management and Agile methodologies.
Showcase Your Technical Skills:We want to see your technical prowess! Include any relevant tools or technologies you’ve worked with, especially in relation to SaaS solutions and data analysis. This will help us understand how you can contribute to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at ITV Studios
✨Know Your Product Inside Out
Before the interview, dive deep into ITV's ContentHub and its integrations. Understand how it fits into the broader technology ecosystem and be ready to discuss specific features, benefits, and potential improvements. This shows your genuine interest and helps you connect with the interviewers.
✨Showcase Your Technical Savvy
Be prepared to discuss your experience with SaaS solutions and system-to-system integrations. Bring examples of how you've managed vendor relationships or resolved technical issues in the past. This will demonstrate your capability to handle the technical aspects of the role.
✨Master Change Management
Since this role involves managing change processes, think of examples where you've successfully led a project from ideation to delivery. Be ready to explain your approach using Agile methodologies and how you’ve collaborated with cross-functional teams to achieve results.
✨Communicate Like a Pro
Effective communication is key, especially when dealing with diverse stakeholders. Practice articulating your thoughts clearly and persuasively. Prepare to discuss how you've influenced roadmaps or driven consensus among different teams in previous roles.
