User Test Analyst

User Test Analyst

Manchester Full-Time 28800 - 43200 £ / year (est.)
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At a Glance

  • Tasks: Join us as a User Test Analyst to ensure our software meets user needs through testing.
  • Company: ITV Group is a leading media company, dedicated to delivering quality content and technology.
  • Benefits: Enjoy flexible working, generous holidays, annual bonuses, and wellbeing days.
  • Why this job: Be part of an Agile team, collaborate with diverse professionals, and impact user experience directly.
  • Qualifications: Strong analytical skills, experience in manual/automated testing, and excellent communication are essential.
  • Other info: Opportunity to buy ITV shares and engage in volunteering activities.

The predicted salary is between 28800 - 43200 £ per year.

The User Test Analyst will be responsible for the end to end user acceptance testing and operational acceptance testing of bespoke software products developed in-house by the ITV Group Technology Product Management team.

The role includes collaborating with Product Owners, engineering teams and business users to understand requirements and use cases, designing and executing test plans and test cases, identifying, reporting and prioritising defects according to business impact and value, as well as working closely with engineering teams to ensure defects and issues are resolved.

Skills you’ll need (minimum criteria)

  • Analysis of product requirements and specifications to create comprehensive test plans and test cases.

  • Knowledge of how to execute manual and automated tests, documenting results and providing detailed defect reports.

  • Collaboration with developers and product owners to understand and reproduce reported issues.

  • Engagement with business users to understand their needs and expectations for the products and incorporate their feedback into the testing process.

  • Compiling UAT and OAT scope and plan per release, including testing repository and artefacts e.g. testing documents, defects, feedback and evidence.

  • Creating UAT test scripts and updating regression test scripts, covering new functionality; creating OAT scenarios and scripts.

  • Liaison with the engineering team to confirm environments, code and integrations are ready for test cycles, including relevant access for business users during UAT.

  • Support for the Product Owner during UAT execution by business users (eg. planning, availability, check-ins with business users).

  • Participation in Agile development processes, including sprint planning, daily team meetings, and retrospectives.

  • Contribution to the continuous improvement of testing processes and methodologies, including appropriate and targeted use of testing automation.

  • Strong understanding of software testing principles, methodologies, and techniques.

  • Experience with manual and automated testing tools and frameworks.

  • Excellent analytical and problem-solving skills.

  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.

  • Resilience and ability to maintain a balanced perspective when managing user feedback.

  • Experience in testing bespoke software products is a plus.

  • Flexible working with a range of options

  • Generous holiday allowance, plus you can buy more

  • Annual bonus opportunity

  • Competitive pension contribution

  • Save as you earn – with an opportunity to buy ITV shares

  • Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

For more information please email TalkingCareers@itv.com

User Test Analyst employer: ITV Consumer Limited 2024

At ITV, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a User Test Analyst, you'll benefit from flexible working options, a generous holiday allowance, and opportunities for professional growth within a supportive team environment. Join us to contribute to meaningful projects while enjoying a range of wellbeing initiatives and the chance to make a real impact in the technology landscape.
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Contact Detail:

ITV Consumer Limited 2024 Recruiting Team

TalkingCareers@itv.com

StudySmarter Expert Advice 🤫

We think this is how you could land User Test Analyst

✨Tip Number 1

Familiarize yourself with Agile methodologies, as participation in Agile development processes is crucial for this role. Understanding how sprints work and being able to contribute effectively during daily stand-ups will set you apart.

✨Tip Number 2

Brush up on your manual and automated testing skills. Being proficient in various testing tools and frameworks will not only help you execute tests efficiently but also demonstrate your technical expertise to the hiring team.

✨Tip Number 3

Develop strong communication skills to effectively collaborate with Product Owners and engineering teams. Being able to articulate issues clearly and work together to resolve them is key in this role.

✨Tip Number 4

Gain experience in creating comprehensive test plans and test cases. Showcasing your ability to analyze product requirements and translate them into actionable testing strategies will make you a valuable candidate.

We think you need these skills to ace User Test Analyst

User Acceptance Testing (UAT)
Operational Acceptance Testing (OAT)
Test Plan Design
Test Case Creation
Manual Testing
Automated Testing
Defect Reporting
Collaboration with Product Owners
Engagement with Business Users
Testing Documentation
Regression Testing
Agile Methodologies
Analytical Skills
Problem-Solving Skills
Communication Skills
Interpersonal Skills
Software Testing Principles
Experience with Testing Tools and Frameworks
Continuous Improvement of Testing Processes

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the User Test Analyst position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience with user acceptance testing (UAT) and operational acceptance testing (OAT). Provide specific examples of how you've collaborated with product owners and engineering teams in past roles.

Showcase Your Skills: Clearly outline your analytical and problem-solving skills in your application. Mention any experience with manual and automated testing tools, and provide examples of how you've documented results and reported defects in previous projects.

Tailor Your Cover Letter: Craft a personalized cover letter that addresses ITV Group's values and the specifics of the User Test Analyst role. Discuss how your background aligns with their needs and express your enthusiasm for contributing to their technology product management team.

How to prepare for a job interview at ITV Consumer Limited 2024

✨Understand the Testing Process

Make sure you have a solid grasp of user acceptance testing (UAT) and operational acceptance testing (OAT). Be prepared to discuss how you would design and execute test plans, as well as how you prioritize defects based on business impact.

✨Showcase Your Collaboration Skills

Since the role involves working closely with Product Owners, engineering teams, and business users, be ready to share examples of how you've successfully collaborated in the past. Highlight your ability to communicate effectively and understand different perspectives.

✨Demonstrate Analytical Thinking

Prepare to discuss your analytical skills by providing examples of how you've analyzed product requirements to create comprehensive test cases. You might also want to mention any experience you have with both manual and automated testing tools.

✨Engage with Real-World Scenarios

Be ready to engage in discussions about real-world testing scenarios. Think about how you would handle user feedback and how you would ensure that the testing process continuously improves. This will show your resilience and commitment to quality.

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