At a Glance
- Tasks: Support security and resilience queries while coordinating crisis response efforts.
- Company: Join ITV Studios, a leading media company with a passion for storytelling.
- Benefits: Enjoy flexible working, generous holidays, and opportunities for personal growth.
- Other info: Be part of a dynamic team that values work-life balance and innovation.
- Why this job: Make a real impact in crisis management and help keep productions safe.
- Qualifications: Experience in admin or project coordination; interest in media and risk management.
The predicted salary is between 30000 - 40000 £ per year.
Provide foundational advice, guidance, and support for security, risk, and resilience queries to ITV Studios and third-party productions. Maintain and update central security and resilience policies, ensuring documentation is current, version-controlled, and accessible to relevant production teams and business areas.
Responsibilities
- Provide administrative support for governance meetings, including scheduling, preparing agendas, and taking accurate minutes (e.g., bi-monthly Studios Global Risk Operations meeting).
- Track and monitor actions arising from meetings, audits, and risk assessments, and follow up with stakeholders to ensure completion within agreed timeframes.
- Lead the administrative coordination of the Company Incident Response Team (CIRT): schedule quarterly testing, call emergency meetings during live incidents, and act as loggist to record critical decisions and actions.
- Administer and operate AlertMedia (ITV's mass messaging tool): keep contact groups up-to-date and distribute critical communications (via SMS, email, and phone) during crises, major incidents, or system tests.
- Assist in maintaining and auditing the Business Continuity (BCP), Disaster Recovery (DRP), and Crisis Management Plans (CMP) across business units to ensure contact details and escalation pathways are accurate.
- Track post-incident and post-exercise remediation plans, ensuring departments close out identified gaps and actions efficiently.
- Support the Global Risk Operations (GRO) toolkit, including Dataminr Pulse, Group Risk (Airtable), and the i-Sight reporting tool; assist with data entry, trend analysis, and compiling risk metrics for management board reporting.
Qualifications and Experience
- Experience: Proven experience in an administrative, project coordination, or junior risk/security role.
- Sector Background: Interest in or background in media, broadcast, production, security, or operational environments.
- Technical Proficiency: Comfortable using reporting tools, databases, and communication systems. Experience with mass notification systems (e.g., AlertMedia) is advantageous but not essential.
- Evidence of an interest in geopolitics, analysis, and risk and crisis management.
- Organisational Skills: Highly organised with strong attention to detail; proven ability to minute fast-paced meetings, track complex actions, and hold stakeholders accountable.
- Attributes: Proactive team player with a pragmatic, flexible approach to fast-paced requirements and incident response needs.
Benefits
- Flexible working with a range of options
- Generous holiday allowance, plus you can buy more
- Annual bonus opportunity
- Competitive pension contribution
- Save as you earn - opportunity to buy ITV shares
- Wellbeing and volunteering days plus opportunities to live a balanced life
More about our benefits and corporate teams: Working smart and working fast, we’re behind the most talked-about brands. Discover more about the teams making sure everyone at ITV has a life outside of work.
What is the magic of ITV? It starts with a simple love of television. We’re inspired by our audiences and stand with them in shaping what we make.
We think you need these skills to ace Crisis and Resilience Analyst in City of Westminster
Governance Meeting Administration
Minute Taking
Action Tracking
Crisis Management
Incident Response Coordination
Mass Notification Systems
Business Continuity Planning
