At a Glance
- Tasks: Manage key accounts and build long-term customer relationships in a global organisation.
- Company: Join ITURRI, a leader in industrial safety and emergency response solutions.
- Benefits: Competitive salary, comprehensive benefits, and career development opportunities.
- Why this job: Make a real impact by helping customers operate safely and effectively.
- Qualifications: Experience in account management, especially in Defence or Military sectors.
- Other info: Enjoy autonomy and support while working in a collaborative, values-led culture.
The predicted salary is between 36000 - 60000 £ per year.
Be part of a global, purpose-driven organisation that protects people and assets. Manage and grow strategic, long-term customer relationships.
About Our Client
ITURRI is an international leader in industrial safety, emergency response solutions and personal protective equipment. Operating across multiple continents, the business supports customers in sectors such as fire and rescue, utilities, energy, transport and industrial services. With a strong heritage, continued investment in innovation, and a clear focus on sustainability and people safety, ITURRI combines the scale of a global organisation with a collaborative, values-led culture.
Job Description
The key responsibilities for the Key Account Manager will be to:
- Manage and develop a key strategic account, ensuring long-term partnership and customer satisfaction.
- Act as the primary point of contact for customers, understanding their operational challenges and translating these into tailored solutions.
- Identify opportunities to grow account value through cross-selling, up-selling and new contract wins.
- Lead commercial negotiations, pricing discussions and contract renewals.
- Work closely with internal teams including operations, technical, procurement and customer service to deliver seamless outcomes.
- Monitor market trends, competitor activity and customer feedback to inform account strategy.
- Ensure accurate forecasting, reporting and CRM discipline.
The Successful Applicant
The successful Key Account Manager will:
- Have proven experience in a Key Account Manager or senior account management role, having sold into Defence, Military or Police.
- Strong commercial acumen with experience managing complex, long-term customer relationships.
- Confident communicator with the ability to influence stakeholders at all levels.
- Self-motivated, organised and comfortable working autonomously across a national or regional customer base.
- Experience of tendering, contract management and structured account planning.
- Be able to travel flexibly across the UK with a key focus of visiting clients in the Bristol area.
What's on Offer
On offer is a competitive base salary plus a comprehensive benefits package, alongside the opportunity to join a well-established global organisation where your contribution genuinely matters. You will be given the autonomy, support and career development opportunities to succeed, while playing a key role in helping customers operate more safely and effectively.
Contact
Amit Johal
Quote job ref JN-012026-6923620Z
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Key Account Manager employer: ITURRI
Contact Detail:
ITURRI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at ITURRI. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching ITURRI's values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with their mission of safety and innovation.
✨Tip Number 3
Practice your pitch! Be ready to discuss how you've managed key accounts in the past, focusing on your successes in building long-term relationships and solving customer challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in managing long-term customer relationships and any relevant sectors like Defence or Military. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with ITURRI and how your skills align with our mission of safety and innovation. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your commercial acumen and ability to grow accounts. Numbers speak volumes, so if you've increased sales or improved customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at ITURRI
✨Know Your Client Inside Out
Before the interview, dive deep into ITURRI's operations and their key sectors like fire and rescue, utilities, and energy. Understanding their business model and customer needs will help you demonstrate how your experience aligns with their goals.
✨Showcase Your Relationship Management Skills
Prepare examples of how you've successfully managed long-term customer relationships in the past. Highlight specific instances where you identified opportunities for growth or resolved complex challenges, as this will resonate well with their focus on strategic partnerships.
✨Be Ready for Commercial Discussions
Brush up on your negotiation skills and be prepared to discuss pricing strategies and contract management. Think of scenarios where you've led negotiations and how you achieved favourable outcomes, as this is crucial for the Key Account Manager role.
✨Demonstrate Your Market Awareness
Stay updated on market trends and competitor activities relevant to ITURRI's industry. Being able to discuss these insights during your interview will show that you're proactive and can contribute to shaping account strategies effectively.