At a Glance
- Tasks: Lead architecture and solution delivery for a large-scale telecom transformation programme.
- Company: Join a leading telecom company driving innovation in ServiceNow solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with mentorship opportunities and career advancement.
- Why this job: Shape the future of telecom with cutting-edge technology and impactful solutions.
- Qualifications: 10+ years in software architecture, with expertise in ServiceNow TSM and telecom operations.
The predicted salary is between 80000 - 100000 £ per year.
We are seeking a seasoned ServiceNow Architect – TSM to lead architecture and solution delivery for a large‑scale telecom transformation program. The role focuses on end‑to‑end ServiceNow TSM design, OSS/BSS integrations, and governance aligned with ITIL and ITOM standards.
Responsibilities
- Define and drive technical architecture, roadmap, and solution design for ServiceNow TSM
- Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management
- Architect and oversee integrations with OSS/BSS systems via REST, SOAP, IntegrationHub, and APIs
- Enforce platform governance, best practices, code reviews, and standards
- Collaborate with business and technical stakeholders to align platform capabilities with business objectives
- Mentor development teams and support platform scalability and optimization
Skills
- ServiceNow TSM, ITSM, ITOM, CMDB/CSDM expertise
- Telecom operations and service assurance knowledge
- OSS/BSS systems and integrations
- Strong programming and scripting skills (JavaScript, ServiceNow APIs, Flow Designer)
- Excellent stakeholder management and communication skills
Preferred
- Telecom domain certifications
- Experience with large‑scale telecom transformations
- Knowledge of network lifecycle management and NOC operations
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field
- 10+ years in enterprise software architecture and implementation
ServiceNow Architect - TSM (Telecommunications) employer: ITTRP Pvt Ltd
Join a forward-thinking company that values innovation and collaboration, where as a ServiceNow Architect – TSM, you will play a pivotal role in shaping the future of telecommunications. Our dynamic work culture fosters professional growth through mentorship and continuous learning opportunities, while our commitment to best practices ensures you are supported in delivering impactful solutions. Located in a vibrant tech hub, we offer competitive benefits and a stimulating environment that encourages creativity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect - TSM (Telecommunications)
✨Tip Number 1
Network, network, network! Reach out to your connections in the telecom industry and let them know you're on the hunt for a ServiceNow Architect role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get involved in relevant online communities and forums. Share your expertise in ServiceNow TSM and engage with others in the field. This not only boosts your visibility but also helps you stay updated on industry trends and potential job leads.
✨Tip Number 3
When you land an interview, be ready to showcase your knowledge of OSS/BSS integrations and ITIL standards. Prepare examples from your past experiences that highlight your problem-solving skills and how you've driven successful telecom transformations.
✨Tip Number 4
Don't forget to check our website for the latest job openings! Applying directly through us not only gives you a better chance but also shows your genuine interest in being part of our team. Let's get you that ServiceNow Architect role!
We think you need these skills to ace ServiceNow Architect - TSM (Telecommunications)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your experience with ServiceNow TSM and telecom transformations. We want to see how your skills align with the job description, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing passion for telecom and ServiceNow, so let that enthusiasm come through in your writing.
Showcase Your Technical Skills:Don’t forget to emphasise your technical expertise, especially in areas like OSS/BSS integrations and programming skills. We’re looking for someone who can lead the charge, so make sure we know you’ve got the chops!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at ITTRP Pvt Ltd
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in ServiceNow TSM, ITSM, and ITOM. Brush up on your knowledge of OSS/BSS integrations and be ready to discuss how you've implemented these in past projects. The more specific examples you can provide, the better!
✨Showcase Your Technical Skills
Prepare to demonstrate your programming and scripting skills, especially in JavaScript and ServiceNow APIs. You might be asked to solve a problem on the spot, so practice coding challenges related to ServiceNow functionalities to show off your expertise.
✨Understand Telecom Operations
Familiarise yourself with telecom operations and service assurance. Be ready to discuss how your architectural decisions can impact network lifecycle management and NOC operations. This will show that you understand the bigger picture and can align technical solutions with business objectives.
✨Engage with Stakeholders
Prepare to talk about your experience in stakeholder management. Think of examples where you’ve collaborated with both technical and business teams to drive successful outcomes. Highlight your communication skills and how they’ve helped bridge gaps between different groups.
