At a Glance
- Tasks: Lead architecture and solution delivery for a large-scale telecom transformation programme.
- Company: Join a leading telecom company driving innovation in ServiceNow solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with mentorship opportunities and career advancement.
- Why this job: Shape the future of telecom with cutting-edge technology and impactful solutions.
- Qualifications: 10+ years in software architecture, with expertise in ServiceNow TSM and telecom operations.
The predicted salary is between 80000 - 100000 £ per year.
We are seeking a seasoned ServiceNow Architect – TSM to lead architecture and solution delivery for a large‑scale telecom transformation program. The role focuses on end‑to‑end ServiceNow TSM design, OSS/BSS integrations, and governance aligned with ITIL and ITOM standards.
Responsibilities
- Define and drive technical architecture, roadmap, and solution design for ServiceNow TSM
- Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management
- Architect and oversee integrations with OSS/BSS systems via REST, SOAP, IntegrationHub, and APIs
- Enforce platform governance, best practices, code reviews, and standards
- Collaborate with business and technical stakeholders to align platform capabilities with business objectives
- Mentor development teams and support platform scalability and optimization
Skills
- ServiceNow TSM, ITSM, ITOM, CMDB/CSDM expertise
- Telecom operations and service assurance knowledge
- OSS/BSS systems and integrations
- Strong programming and scripting skills (JavaScript, ServiceNow APIs, Flow Designer)
- Excellent stakeholder management and communication skills
Preferred
- Telecom domain certifications
- Experience with large‑scale telecom transformations
- Knowledge of network lifecycle management and NOC operations
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field
- 10+ years in enterprise software architecture and implementation
ServiceNow Architect - TSM (Telecommunications) in London employer: ITTRP Pvt Ltd
Join a forward-thinking company that values innovation and collaboration, where as a ServiceNow Architect – TSM, you will play a pivotal role in shaping the future of telecommunications. Our dynamic work culture fosters continuous learning and professional growth, offering you the chance to mentor teams and lead transformative projects. Located in a vibrant tech hub, we provide competitive benefits and a supportive environment that encourages creativity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect - TSM (Telecommunications) in London
✨Tip Number 1
Network, network, network! Reach out to your connections in the telecom industry and let them know you're on the hunt for a ServiceNow Architect role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical projects. Whether it's contributing to open-source projects or building your own ServiceNow solutions, showcasing your skills in real-world scenarios can really set you apart from the competition.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and soft skills. Be ready to discuss your experience with OSS/BSS integrations and how you've driven successful telecom transformations in the past. Confidence is key!
✨Tip Number 4
Don't forget to check out our website for the latest job openings. Applying directly through us not only shows your interest but also gives you a better chance of landing that dream role as a ServiceNow Architect in the telecom sector.
We think you need these skills to ace ServiceNow Architect - TSM (Telecommunications) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Architect role. Highlight your experience with telecom transformations, OSS/BSS integrations, and any relevant certifications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've worked on that relate to ServiceNow TSM and how you’ve driven successful outcomes in previous positions.
Showcase Your Technical Skills:Don’t forget to highlight your programming and scripting skills, especially with JavaScript and ServiceNow APIs. We love seeing examples of how you've used these skills in real-world scenarios, so feel free to include any relevant projects or achievements.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload all your documents in one go. Plus, it helps us keep track of your application!
How to prepare for a job interview at ITTRP Pvt Ltd
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in ServiceNow TSM, ITSM, and ITOM. Brush up on your knowledge of OSS/BSS integrations and be ready to discuss how you've applied these in past projects. This will show that you’re not just familiar with the platform but can also lead its architecture effectively.
✨Showcase Your Telecom Experience
Since this role is focused on telecom transformation, highlight your experience in telecom operations and service assurance. Be prepared to share specific examples of how you've contributed to large-scale telecom projects, especially in areas like network inventory and service order management.
✨Demonstrate Stakeholder Management Skills
Communication is key! Prepare to discuss how you’ve collaborated with both technical and business stakeholders in previous roles. Think of examples where you aligned platform capabilities with business objectives, as this will demonstrate your ability to bridge the gap between tech and business needs.
✨Prepare for Technical Questions
Expect to dive deep into technical discussions, especially around programming and scripting skills. Brush up on JavaScript, ServiceNow APIs, and Flow Designer. You might even be asked to solve a problem on the spot, so practice articulating your thought process clearly and confidently.
