At a Glance
- Tasks: Support operations, sales, and procurement while managing multiple tasks efficiently.
- Company: Join a dynamic and stylish workplace that values collaboration and innovation.
- Benefits: Competitive salary, generous leave, and full training provided.
- Other info: Enjoy a supportive team atmosphere with opportunities for career growth.
- Why this job: Make a real impact in a fast-paced environment while developing your skills.
- Qualifications: Strong knowledge of Microsoft Word and Excel, with excellent attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
The Business Support Administrator plays a vital role at the heart of the business, supporting the smooth running of operations, sales, and procurement activities. This is a varied and fast-paced position, ideal for someone who is highly organised, detail-oriented, and enjoys managing multiple tasks efficiently. In this role, you’ll be involved in preparing customer quotations, purchasing equipment, maintaining accurate renewal records, and supporting senior team members. You’ll also take ownership of a range of administrative tasks that keep workflows running seamlessly across the business, making you a key contributor to overall success. You’ll be joining an energetic, modern, and stylish workplace, where collaboration and innovation are encouraged. As part of a dynamic and growing business, you’ll have the opportunity to make a real impact while developing your skills, with full training and ongoing support provided to help you succeed.
Key Responsibilities
- Quoting: Prepare customer quotes using previous quotes and knowledge of computers/IT equipment. Source appropriate equipment and solutions as needed. Create quotes using our quote system and email them to customers. Follow up on unaccepted quotes. Process accepted quotes into tickets.
- Procurement: Purchase equipment as required. Use CRM to create purchase orders. Check deliveries and chase suppliers for undelivered items. Add equipment to asset inventory and allocate to team. Process RMAs and ensure accurate tracking of returns. Process renewals for licences and warranties. Contact customers to confirm renewal requirements. Prepare and send renewal quotes. Cancel or purchase renewals as instructed. Update related records and documentation within internal systems.
- Collections and Deliveries: Keep track of collections and deliveries. Book courier to post kit to customers.
- Finance Support: Provide administrative support to the finance function as required.
- Administrative Tasks: Provide administrative and operational support to senior team members as needed. Perform checks and comparisons between internal systems and supplier systems.
Required Skills & Attributes
- Strong working knowledge of Microsoft Word and Excel.
- High level of accuracy and excellent attention to detail.
- Good communication skills (both written and verbal).
- Ability to follow a prioritised task list or independently manage priorities effectively.
- Confident in learning and using business systems such as Quoter, Autotask, and IT Glue (full training to be provided).
What We Offer
- Competitive salary (based on experience).
- 22 days’ annual leave (excluding Bank Holidays).
- 1 extra day annual leave for each year of service (up to a maximum of 25 days).
Business Support Administrator in Fareham employer: Itsupport Portsmouth
Contact Detail:
Itsupport Portsmouth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator in Fareham
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to business support roles. Think about how your skills match the job description and be ready to share examples of your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Business Support Administrator in Fareham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Business Support Administrator role. Highlight your organisational skills, attention to detail, and any relevant experience in procurement or administrative tasks.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've managed multiple tasks efficiently and supported operations in previous roles.
Show Off Your Tech Skills: Since we value proficiency in Microsoft Word and Excel, don’t forget to mention your experience with these tools. If you’ve used any business systems like CRM software, give us the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our dynamic team!
How to prepare for a job interview at Itsupport Portsmouth
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Business Support Administrator. Familiarise yourself with tasks like preparing customer quotes and managing procurement activities. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires someone who is highly organised, be prepared to discuss how you manage multiple tasks efficiently. Bring examples from your past experiences where you successfully juggled various responsibilities, and highlight any tools or methods you use to stay on top of things.
✨Communicate Clearly
Good communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully. This will showcase your ability to communicate effectively, both in writing and verbally.
✨Be Ready to Learn
The job description mentions that full training will be provided, so express your eagerness to learn new systems like Quoter and Autotask. Share examples of how you've quickly adapted to new tools or processes in the past, which will reassure them that you're a quick learner and a great fit for their dynamic environment.