At a Glance
- Tasks: Join our team at Gatwick, preparing delicious Asian-inspired dishes and delivering great customer service.
- Company: itsu, a leading quick-service brand with over 80 restaurants in the UK and Belgium.
- Benefits: Earn up to £15.80 per hour, enjoy paid breaks, free lunches, and early wage access.
- Other info: Opportunities for career progression and a supportive, diverse workplace.
- Why this job: Be part of a vibrant team, learn new skills, and grow your career in a fun environment.
- Qualifications: No experience needed; just bring your passion for food and a positive attitude.
The predicted salary is between 15 - 15 £ per hour.
We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.
In addition to our restaurants, itsu offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
With its best-in-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food. Apply now for the chance to join one of our Gatwick Airport team! It only takes two minutes...
As a Team Member, you'll be working in one of our beautiful stores, where you'll be:
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating our famous itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
No experience? No problem! We'll teach you everything you need to know. Your training will be a mix of hands-on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.
If you're looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team started as itsu team members... you could be one of them!
If you love working in a vibrant place, are restless to help your team and customers, and preparing food is your passion - apply now!
We are looking for people displaying the four itsu qualities:
- I take pride in what I do
- I care for people
- I want to grow myself & others
- I build trust around me
This is what we offer:
- Pay every Thursday and early wage access via Wagestream.
- Your breaks are paid, and your beautiful healthy lunch is on us every day!
- Invite your family and friends over for a meal with a 50% discount in every itsu shop.
- Enjoy 28 days of paid holidays.
- With our top of class learning programs and career progression opportunities, you can quickly earn up to £16.00 as a 'Team Member Pro' (including hourly bonus), or £35,000 per year + quarterly bonus if you are a Team Leader (with guaranteed full-time hours).
- We will pay for when you are unwell and can't work with our income & critical protection.
- We care about your health, so we offer free-to-you online GP and access to mental health therapists 24/7.
- For your welfare, our managers are fully trained in Mental Health First aid.
- If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships!
- At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events.
Just like you, we are very passionate about sustainability. No matter what you do at itsu, it's important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you'll always be encouraged to be your true self.
Team Member - Gatwick employer: itsu
Contact Detail:
itsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Gatwick
✨Tip Number 1
Get to know itsu! Familiarise yourself with our menu and values. When you walk into that interview, show us your passion for our delicious food and how you can contribute to our vibrant team.
✨Tip Number 2
Practice your customer service skills! We love a friendly face, so think about how you would engage with customers. A smile and a positive attitude can go a long way in making a great impression.
✨Tip Number 3
Be ready to showcase your teamwork abilities. At itsu, we thrive on collaboration, so share examples of how you've worked well with others in the past. We want to see that you care for your team!
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and we’re excited to see your application come through. Plus, it shows you’re keen to join our itsu family right from the start!
We think you need these skills to ace Team Member - Gatwick
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to highlight your passion for food and customer service in your application. Mention any relevant experiences or skills that align with our values at itsu, like teamwork and care for others.
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and make sure your answers are easy to read. This helps us understand your qualifications quickly!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at itsu
✨Know the Brand
Before your interview, take some time to research itsu. Understand their values, menu offerings, and what makes them stand out in the fast food industry. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Show Your Passion for Food
As a Team Member, you'll be working with food daily. Share your love for cooking or trying new dishes during the interview. Mention any experiences you've had with Asian cuisine or how you enjoy preparing meals, as this aligns perfectly with itsu's focus.
✨Emphasise Teamwork
itsu values collaboration and building trust within teams. Be ready to discuss examples of how you've worked well in a team setting, whether in previous jobs, school projects, or even group activities. Highlight your ability to support and uplift your colleagues.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or what a typical day looks like for a Team Member. This shows your interest in growing with the company and helps you gauge if it's the right fit for you.