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- Tasks: Prepare delicious itsu dishes and deliver excellent customer service with a smile.
- Company: Join itsu, the leading Asian-inspired quick-service brand with a vibrant culture.
- Benefits: Earn up to £15.80 per hour, enjoy paid breaks, and receive a free healthy lunch daily.
- Other info: Enjoy discounts, paid holidays, and access to mental health support.
- Why this job: Be part of a fun team, learn new skills, and grow your career in a dynamic environment.
- Qualifications: No experience needed; just bring your passion for food and teamwork!
The predicted salary is between 31 - 33 £ per hour.
We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.
In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
This is a fixed-term vacancy for 2 months. We are currently offering full-time hours for night shifts [between 8pm-6am]. Start as a Team Member and earn up to £15.80 per hour, including an hourly bonus* and NO zero hours contracts!
As a Team Member, you'll be working in one of our beautiful stores, where you'll be:
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating our famous itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
No experience? No problem! We'll teach you everything you need to know. Your training will be a mix of hands-on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.
If you're looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team [head office] started as itsu team members... you could be one of them!
If you love working in a vibrant place, are restless to help [your team and customers] and preparing food is your passion - apply now!
We are looking for people displaying the four itsu qualities:
- I take pride [in what I do]
- I care [for people]
- I want to grow [myself & others]
- I build trust [around me]
This is what we offer:
- Pay every Thursday and early wage access via Wagestream.
- Your breaks are paid, and your beautiful healthy lunch is on us every day!
- Invite your family and friends over for a meal with a 50% discount in every itsu shop.
- Enjoy 28 days of paid holidays.
- With our top of class learning programs and career progression opportunities, you can quickly earn up to £16.00 as a 'Team Member Pro' [including hourly bonus], or £35,000 per year + quarterly bonus if you are a Team Leader [with guaranteed full-time hours].
- We will pay for when you are unwell and can't work with our income & critical protection.
- We care about your health, so we offer free-to-you online GP and access to mental health therapists 24/7.
- For your welfare, our managers are fully trained in Mental Health First aid.
- If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships!
- At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events.
No matter what you do at itsu, it's important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you'll always be encouraged to be your true self.
Team Member [FTC 2 Months - Night Shifts] - Gatwick employer: itsu
Contact Detail:
itsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member [FTC 2 Months - Night Shifts] - Gatwick
✨Tip Number 1
Get to know itsu! Familiarise yourself with our menu and values before the interview. This shows you’re genuinely interested and ready to jump in, plus it’ll help you answer questions more confidently.
✨Tip Number 2
Practice your customer service skills! Think about how you’d handle different situations with customers. We love a friendly face, so showing us you can keep a smile even under pressure is key.
✨Tip Number 3
Be ready to showcase your teamwork! We’re all about collaboration at itsu, so come prepared with examples of how you’ve worked well with others in the past. It’s all about building trust and supporting each other!
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and we want to see your application come through directly. Plus, it gives you a chance to stand out from the crowd right from the start!
We think you need these skills to ace Team Member [FTC 2 Months - Night Shifts] - Gatwick
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to highlight any relevant experience or skills that align with the Team Member role. Even if you don’t have direct experience, share your passion for food and customer service!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and make sure your answers are easy to read. This helps us understand your fit for the role quickly!
Apply Through Our Website: For the best chance of joining our team, apply directly through our website. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at itsu
✨Know the Brand
Before your interview, take some time to learn about itsu and what makes it unique. Familiarise yourself with their menu, values, and commitment to sustainability. This will show your genuine interest in the company and help you connect with the interviewer.
✨Highlight Your People Skills
As a Team Member, you'll be working closely with both customers and colleagues. Be ready to share examples of how you've provided excellent customer service or worked well in a team. This will demonstrate that you embody the qualities itsu is looking for.
✨Prepare for Practical Questions
Expect questions about food safety and preparation, even if you don't have prior experience. Brush up on basic food hygiene practices and be ready to discuss how you would maintain high standards in a fast-paced environment.
✨Show Your Passion for Food
Since the role involves preparing delicious dishes, express your enthusiasm for food and cooking. Share any relevant experiences, even if they're personal, to illustrate your passion and willingness to learn more about Asian cuisine.