Team Member

Team Member

London Full-Time No home office possible
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At a Glance

  • Tasks: Join our vibrant kitchen team, preparing delicious Asian-inspired food daily.
  • Company: itsu is a leading quick-service brand with over 80 restaurants in the UK and Belgium.
  • Benefits: Enjoy paid breaks, free lunches, and early wage access every Thursday!
  • Why this job: Grow your career with us; 90% of managers started as team members!
  • Qualifications: No experience needed; just bring your passion for food and teamwork.
  • Other info: We value diversity and sustainability; be your true self at itsu.

Overview

We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.

In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.

With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

Responsibilities

Start as a Team Member and earn up to £13.55 per hour, including an hourly bonus and no zero hours contracts. As a Team Member, you will be working in one of our beautiful kitchens; you do not need any previous experience, and we will teach you everything. If you want to grow, itsu is the right place for you; 90% of our shop managers and 30% of our Academy team started as itsu team members. We love to grow our teams.

What we offer

  • We pay our bonus after your initial training
  • Your breaks are paid, and your healthy lunch is on us every day
  • Invite your family and friends over for a meal with a 50% discount in every itsu shop
  • Enjoy 28 days of paid holidays
  • With our learning programs and career progression opportunities, you can earn up to £14.00 as a Team Member Pro (including hourly bonus), or £14.75 + quarterly bonus as a Team Leader (with guaranteed full-time hours)
  • We pay for illness with income and critical protection
  • Free online GP and access to mental health therapists 24/7; managers trained in Mental Health First Aid
  • Discounts at major retailers and gym memberships
  • One-of-a-kind social, family and sport events

Just like you, we are very passionate about sustainability. Please check our sustainability milestones here: https://www.itsu.com/sustainability-sourcing/sustainability-milestones/

No matter what you do at itsu, everyone has access to the same opportunities. We are a truly diverse team, from all walks of life, and you\’ll be encouraged to be your true self.

itsu

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Team Member employer: itsu

itsu is an exceptional employer that prioritises the growth and well-being of its team members. With a vibrant work culture, competitive pay, and comprehensive benefits including paid breaks and free meals, employees are supported both personally and professionally. The opportunity for career advancement is significant, as evidenced by the fact that 90% of shop managers began as team members, making it an ideal place for those eager to develop their skills in a dynamic environment.
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Contact Detail:

itsu Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with itsu's values and mission. Understanding what they stand for, especially their commitment to sustainability and healthy eating, will help you align your responses during any interviews or conversations with the team.

✨Tip Number 2

Show enthusiasm for food and customer service. Since the role involves preparing food and interacting with customers, expressing your passion for these areas can set you apart from other candidates.

✨Tip Number 3

Network with current or former itsu employees. They can provide insights into the company culture and what it takes to succeed as a Team Member, which can be invaluable during your application process.

✨Tip Number 4

Prepare to discuss how you embody the four itsu qualities: pride, care, growth, and trust. Think of examples from your past experiences that demonstrate these traits, as they are key to fitting in with the itsu team.

We think you need these skills to ace Team Member

Teamwork
Customer Service
Food Preparation Skills
Attention to Detail
Time Management
Communication Skills
Adaptability
Positive Attitude
Ability to Work in a Fast-Paced Environment
Basic Food Safety Knowledge
Willingness to Learn
Problem-Solving Skills
Reliability
Passion for Healthy Eating

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand itsu's values and culture. Highlight how your personal qualities align with their four key attributes: pride in work, care for people, desire for growth, and building trust.

Tailor Your CV: Make sure your CV reflects any relevant experience or skills, even if they are not directly related to food preparation. Emphasise teamwork, customer service, and any previous roles where you demonstrated the qualities that itsu values.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at itsu specifically and how you can contribute to their team. Keep it concise and engaging.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly. A polished application reflects your attention to detail.

How to prepare for a job interview at itsu

✨Show Your Passion for Food

Since itsu is all about delicious, healthy food, make sure to express your enthusiasm for cooking and preparing meals. Share any personal experiences or favourite dishes that inspire you, as this will demonstrate your genuine interest in the role.

✨Emphasise Teamwork

As a Team Member, you'll be working closely with others. Highlight your ability to collaborate and support your teammates. Share examples of how you've worked well in a team setting, whether in previous jobs, school projects, or even group activities.

✨Demonstrate Growth Mindset

itsu values individuals who want to grow themselves and others. Be prepared to discuss your aspirations and how you plan to develop within the company. Mention any skills you wish to learn or improve upon, showing that you're eager to advance your career.

✨Align with itsu's Values

Familiarise yourself with the four itsu qualities: pride, care, growth, and trust. During the interview, weave these values into your responses. For instance, talk about how you take pride in your work or how you build trust with colleagues and customers.

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