Team Member

Team Member

Woking Full-Time No home office possible
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At a Glance

  • Tasks: Join our vibrant kitchen team, preparing delicious Asian-inspired food daily.
  • Company: itsu is a leading quick-service brand with over 80 restaurants in the UK and Belgium.
  • Benefits: Enjoy paid breaks, free meals, early wage access, and discounts at major retailers.
  • Why this job: Be part of a fun, diverse team with growth opportunities and a focus on sustainability.
  • Qualifications: No experience needed; just bring your passion for food and teamwork!
  • Other info: Earn up to £13.55 per hour with bonuses and career progression available.

Overview

itsu is a leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our fresh, healthy meals are made in every restaurant, every day. itsu [grocery] offers high-quality Asian-inspired foods online and in supermarkets. We are growing domestically and globally with a focus on innovation, technology and our talented workforce.

Join our team in Woking

Apply now for the chance to join our Woking team. Start as a Team Member and earn up to £13.55 per hour, including an hourly bonus, with no zero hours contracts. As a Team Member, you will be working in one of our kitchens; no previous experience is required and we will teach you everything. If you want to grow, itsu is the right place for you, with 90% of our shop managers and 30% of our Academy team starting as itsu team members.

  • We pay our bonus after your initial training.

Responsibilities & Qualities

If you love working in a vibrant place, are eager to help your team and customers, and enjoy preparing food, apply now. We look for people displaying the four itsu qualities:

  • I take pride in what I do
  • I care for people
  • I want to grow myself and others
  • I build trust around me

What we offer

  • Pay every Thursday and early wage access via Wagestream if needed
  • Paid breaks and a healthy lunch provided every day
  • 50% discount for family and friends in every itsu shop
  • 28 days of paid holidays
  • Career progression: earn up to £14.00 as a \’Team Member Pro\’ (including hourly bonus), or £14.75 as a Team Leader with hourly bonus plus quarterly bonus and guaranteed full-time hours
  • Income protection and paid sick leave
  • Wellness benefits including online GP, mental health support, and Mental Health First Aid training for managers
  • Discounts at major retailers and gym memberships
  • Social, family and sport events

We are committed to sustainability. See our milestones here: https://www.itsu.com/sustainability-sourcing/sustainability-milestones/

No matter what you do at itsu, we value equal opportunity and diversity. You will be encouraged to be your true self.

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Team Member employer: itsu

itsu is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture, competitive pay, and comprehensive benefits including paid breaks, free meals, and access to mental health support, itsu fosters an environment where employees can thrive. The company is committed to promoting from within, with 90% of shop managers having started as team members, making it an ideal place for those looking to build a rewarding career in the fast-paced food industry.
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Contact Detail:

itsu Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with itsu's values and culture. Understanding the four qualities they look for—pride, care, growth, and trust—will help you align your approach during any interactions with the team.

✨Tip Number 2

Visit an itsu restaurant before your application. This will give you a feel for the environment and allow you to engage with current team members, which can provide valuable insights and show your genuine interest.

✨Tip Number 3

Prepare to discuss your passion for food and customer service. Since no previous experience is required, sharing personal stories about your love for cooking or helping others can make a strong impression.

✨Tip Number 4

Highlight your willingness to learn and grow within the company. Mentioning your aspirations to advance in your career can resonate well, especially since itsu promotes from within.

We think you need these skills to ace Team Member

Teamwork
Customer Service
Communication Skills
Attention to Detail
Adaptability
Time Management
Passion for Food Preparation
Positive Attitude
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Basic Food Safety Knowledge
Willingness to Learn
Reliability
Interpersonal Skills

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand itsu's values and culture. Highlight how your personal qualities align with their four key attributes: pride, care, growth, and trust.

Tailor Your CV: Make sure your CV reflects your enthusiasm for the role. Even if you don't have previous experience, emphasise any relevant skills or experiences that demonstrate your ability to work in a team and your passion for food.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and explains why you want to join itsu. Mention specific reasons why you admire the brand and how you can contribute to their mission of healthy eating.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the food service industry.

How to prepare for a job interview at itsu

✨Show Your Passion for Food

Since itsu is all about delicious, healthy food, make sure to express your enthusiasm for cooking and preparing meals. Share any personal experiences or favourite dishes that inspire you, as this will demonstrate your genuine interest in the role.

✨Emphasise Teamwork

As a Team Member, you'll be working closely with others. Highlight your ability to collaborate and support your colleagues. Share examples of how you've worked effectively in a team setting, whether in previous jobs, school projects, or even volunteer work.

✨Demonstrate Your Growth Mindset

itsu values individuals who want to grow themselves and others. Be prepared to discuss your aspirations and how you plan to develop within the company. Mention any skills you wish to learn or improve upon, showing that you're eager to take on new challenges.

✨Align with itsu's Values

Familiarise yourself with the four itsu qualities: pride, care, growth, and trust. During the interview, weave these values into your responses. For instance, talk about a time when you took pride in your work or how you built trust with a colleague or customer.

Team Member
itsu
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  • Team Member

    Woking
    Full-Time

    Application deadline: 2027-09-16

  • I

    itsu

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