Team Member

Team Member

Stretford Full-Time No home office possible
itsu

At a Glance

  • Tasks: Join our vibrant kitchen team, preparing delicious Asian-inspired food daily.
  • Company: itsu is a leading quick-service brand with over 80 restaurants in the UK and Belgium.
  • Benefits: Earn up to £13.55 per hour, enjoy paid breaks, free lunches, and discounts for friends and family.
  • Why this job: Grow your career with us; 90% of managers started as team members!
  • Qualifications: No experience needed; just bring your passion and willingness to learn.
  • Other info: We value diversity and offer a supportive environment for everyone.

We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.

In addition to our restaurants, itsu grocery offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.

With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

Apply now for the chance to join our Manchester Trafford team! It only takes two minutes…

Start as a Team Member and earn up to £13.55 per hour, including an hourly bonus* and NO zero hours contracts!

As a Team Member, You’ll Be

  • Cutting fresh fish and preparing ingredients
  • Rolling maki and creating our famous itsu dishes
  • Cooking with care and precision
  • Maintaining the highest standards of food quality and safety
  • Delivering excellent customer service with a smile

No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands‑on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.

We pay our bonus after your initial training!

Even more, if you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team [head office] started as itsu team members… you could be one of them!

If you love working in a vibrant place, are restless to help [your team and customers] and preparing food is your passion – apply now!

We are looking for people displaying the four itsu qualities:

  • I take pride [in what I do]
  • I care [for people]
  • I want to grow [myself & others]
  • I build trust [around me]

This Is What We Offer

  • Pay every Thursday and if your expenses get out of hand, we’ve got you covered with early wage access via Wagestream.
  • Your breaks are paid, and your beautiful healthy lunch is on us every day!
  • Invite your family and friends over for a meal with a 50% discount in every itsu shop.
  • Enjoy 28 days of paid holidays.
  • With our top of class learning programs and career progression opportunities, you can quickly earn up to £14.00 as a \’Team Member Pro\’ [including hourly bonus], or £14.75 [including hourly bonus] + quarterly bonus if you are a Team Leader [with guaranteed full-time hours].
  • We will pay for when you are unwell and can’t work with our income & critical protection.
  • We care about your health, so we offer free-to-you online GP and access to mental health therapists 24/7. For your welfare, our managers are fully trained in Mental Health First aid.
  • If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships!
  • At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events.

Just like you, we are very passionate about sustainability, please check our sustainability milestones here.

No matter what you do at itsu, it\’s important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you\’ll always be encouraged to be your true self.

itsu

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Team Member employer: itsu

itsu is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture in beautifully designed kitchens. With competitive pay, paid breaks, and a commitment to sustainability, employees enjoy numerous benefits including career progression opportunities, mental health support, and discounts at major retailers. Join us to be part of a dynamic team where your contributions are valued and your potential is nurtured.
itsu

Contact Detail:

itsu Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with itsu's values and mission. Understanding what they stand for, especially their commitment to sustainability and healthy eating, will help you align your answers during any interviews or discussions.

✨Tip Number 2

Show enthusiasm for the food industry and a willingness to learn. Since no previous experience is needed, demonstrating your eagerness to grow and develop within the company can set you apart from other candidates.

✨Tip Number 3

Highlight your teamwork skills. As a Team Member, you'll be working closely with others, so sharing examples of how you've successfully collaborated in the past can make a strong impression.

✨Tip Number 4

Prepare to discuss how you embody the four itsu qualities: pride, care, growth, and trust. Think of specific instances where you've demonstrated these traits, as they are key to fitting into the itsu culture.

We think you need these skills to ace Team Member

Teamwork
Customer Service
Food Preparation
Attention to Detail
Time Management
Communication Skills
Adaptability
Positive Attitude
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Basic Food Safety Knowledge
Reliability
Willingness to Learn
Interpersonal Skills

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand itsu's values and culture. Familiarise yourself with their commitment to sustainability and diversity, as well as the qualities they seek in team members. This will help you tailor your application to align with their ethos.

Highlight Relevant Qualities: In your application, make sure to emphasise the four itsu qualities: pride in your work, care for people, a desire to grow, and the ability to build trust. Use specific examples from your past experiences that demonstrate these traits.

Craft a Strong Cover Letter: Write a concise cover letter that expresses your enthusiasm for the role and the company. Mention why you want to join itsu and how you can contribute to their team. Keep it personal and engaging to make a memorable impression.

Proofread Your Application: Before submitting your application, carefully proofread all your documents. Check for spelling and grammatical errors, and ensure that your CV and cover letter are clear and professional. A polished application reflects your attention to detail and commitment.

How to prepare for a job interview at itsu

✨Show Your Passion for Food

Since itsu is all about delicious, healthy food, make sure to express your enthusiasm for cooking and preparing meals. Share any personal experiences or favourite dishes that inspire you, as this will demonstrate your genuine interest in the role.

✨Emphasise Teamwork

As a Team Member, you'll be working closely with others. Highlight your ability to collaborate and support your colleagues. Share examples of how you've worked effectively in a team setting, whether in previous jobs, school projects, or even group activities.

✨Demonstrate Your Willingness to Learn

itsu values growth and development, so be sure to convey your eagerness to learn new skills. Mention any past experiences where you've taken the initiative to improve yourself or adapt to new challenges, showing that you're ready to embrace training and development opportunities.

✨Align with itsu's Values

Familiarise yourself with the four itsu qualities: pride, care, growth, and trust. Prepare to discuss how you embody these values in your daily life. Providing specific examples will help you stand out as a candidate who truly aligns with the company's culture.

Team Member
itsu
Location: Stretford

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