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For Companies At a Glance
- Tasks: Join us as a Team Member, preparing fresh, delicious food in a vibrant kitchen.
- Company: itsu is a leading Asian-inspired brand with over 80 restaurants across Europe, focused on healthy eating.
- Benefits: Enjoy weekly pay, paid breaks, discounts, and opportunities for career progression.
- Why this job: Be part of a fun, supportive team that values growth, trust, and sustainability.
- Qualifications: No experience needed; just bring your passion for food and teamwork!
- Other info: Flexible hours, early wage access, and a commitment to diversity and inclusion.
Overview
itsu is the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this group and have ambitious plans for continued growth both domestically and globally. With itsu best-in-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.
Opportunity
Apply now for the chance to join our Oxford Westgate team! Start as a Team Member and earn up to £13.55 per hour, including an hourly bonus and no zero hours contracts.
Responsibilities
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating our famous itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
Training and development
No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands-on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.
- We pay our bonus after your initial training!
Growth
If you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team (head office) started as itsu team members… you could be one of them!
About you
If you love working in a vibrant place, are restless to help your team and customers, and preparing food is your passion — apply now!
itsu qualities
- I take pride [in what I do]
- I care [for people]
- I want to grow [myself & others]
- I build trust [around me]
What we offer
- Pay every Thursday and early wage access via Wagestream
- Your breaks are paid, and your healthy lunch is on us every day
- Meal discounts for family and friends (50% in every itsu shop)
- 28 days of paid holidays
- Career progression opportunities, with pay up to £14.00 as a Team Member Pro (including hourly bonus), or £14.75 plus quarterly bonus as a Team Leader (with guaranteed full-time hours)
- Support if you’re unwell with income protection
- Free online GP and access to mental health support; managers trained in Mental Health First Aid
- Discounts at major retailers and gym memberships
- One-of-a-kind social, family and sport events
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Team Member employer: itsu
Contact Detail:
itsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with itsu's values and mission. Understanding what they stand for, especially their commitment to sustainability and diversity, will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Show your enthusiasm for food and customer service. Since the role involves preparing food and interacting with customers, expressing your passion for these areas can set you apart from other candidates.
✨Tip Number 3
Network with current or former itsu employees if possible. They can provide insights into the company culture and what it takes to succeed as a Team Member, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss how you embody the four itsu qualities: pride in your work, caring for people, a desire for personal growth, and building trust. Having specific examples ready can demonstrate that you are a great fit for their team.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand itsu's values and culture. Familiarise yourself with their commitment to sustainability and diversity, as well as the four qualities they look for in team members. This will help you tailor your application to reflect these values.
Craft a Personalised CV: Even if you have no previous experience, highlight any relevant skills or experiences that demonstrate your ability to work in a team, care for others, and take pride in your work. Use clear headings and bullet points to make your CV easy to read.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at itsu specifically and how you embody the qualities they value. Keep it concise and engaging to capture their attention.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at itsu
✨Show Your Passion for Food
Since itsu is all about delicious, healthy food, make sure to express your enthusiasm for cooking and preparing meals. Share any personal experiences or favourite dishes that inspire you, as this will demonstrate your genuine interest in the role.
✨Emphasise Teamwork
As a Team Member, you'll be working closely with others. Highlight your ability to collaborate and support your colleagues. Share examples of how you've worked effectively in a team setting, whether in previous jobs, school projects, or even volunteer work.
✨Align with itsu's Values
Familiarise yourself with the four itsu qualities: pride, care, growth, and trust. Prepare to discuss how you embody these values in your daily life. This will show that you're not just looking for a job, but that you genuinely want to be part of their culture.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about career progression opportunities, the training process, or how the team celebrates successes. Asking insightful questions shows your interest in the role and helps you determine if it's the right fit for you.
