Team Member

Team Member

Bristol Full-Time No home office possible
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At a Glance

  • Tasks: Join our vibrant kitchen team, preparing delicious Asian-inspired food daily.
  • Company: itsu is a leading quick-service brand with over 80 restaurants across Europe, known for healthy eating.
  • Benefits: Earn up to £13.55 per hour, enjoy paid breaks, free lunches, and discounts for friends and family.
  • Why this job: Grow your career in a supportive environment where 90% of managers started as team members.
  • Qualifications: No experience needed; just bring your passion for food and teamwork!
  • Other info: We offer early wage access, mental health support, and fun social events.

Overview

We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has itsu a top choice for healthy eating. In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally. With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

Apply now for the chance to join our Bristol Broadmead team! Start as a Team Member and earn up to £13.55 per hour, including an hourly bonus and NO zero hours contracts!

this is the job

Responsibilities

  • Cutting fresh fish and preparing ingredients
  • Rolling maki and creating our famous itsu dishes
  • Cooking with care and precision
  • Maintaining the highest standards of food quality and safety
  • Delivering excellent customer service with a smile

No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands-on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.

We pay our bonus after your initial training! Even more, if you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team [head office] started as itsu team members… you could be one of them!

If you love working in a vibrant place, are restless to help [your team and customers] and preparing food is your passion – apply now!

This is you

We are looking for people displaying the four itsu qualities:

  • I take pride [in what I do]
  • I care [for people]
  • I want to grow [myself & others]
  • I build trust [around me]

This Is What We Offer

  • Pay every Thursday and if your expenses get out of hand, we’ve got you covered with early wage access via Wagestream.
  • Your breaks are paid, and your beautiful healthy lunch is on us every day!
  • Invite your family and friends over for a meal with a 50% discount in every itsu shop.
  • Enjoy 28 days of paid holidays
  • With our top of class learning programs and career progression opportunities, you can quickly earn up to £14.00 as a \’Team Member Pro\’ [including hourly bonus], or £14.75 [including hourly bonus] + quarterly bonus if you are a Team Leader [with guaranteed full-time hours].
  • We will pay for when you are unwell and can’t work with our income & critical protection.
  • We care about your health, so we offer free-to-you online GP and access to mental health therapists 24/7. For your welfare, our managers are fully trained in Mental Health First aid.
  • If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships!
  • At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events.

Just like you, we are very passionate about sustainability, please check our sustainability milestones here. No matter what you do at itsu, it\\\’s important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you\’ll always be encouraged to be your true self.

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Team Member employer: itsu

itsu is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work environment in beautifully designed kitchens. With competitive pay, paid breaks, and a commitment to employee development, including opportunities for career progression from Team Member to Team Leader, itsu fosters a culture of support and inclusivity. Additionally, employees enjoy generous benefits such as free meals, discounts, and access to mental health resources, making it a rewarding place to work for those passionate about healthy food and teamwork.
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Contact Detail:

itsu Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with itsu's values and mission. Understanding what they stand for, such as their commitment to sustainability and healthy eating, will help you align your answers during any interviews or discussions.

✨Tip Number 2

Show enthusiasm for the food industry and a passion for customer service. Itsu is looking for team members who genuinely care about providing a great experience for customers, so be ready to express your excitement about working in a vibrant kitchen environment.

✨Tip Number 3

Network with current or former itsu employees if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Team Member, which can give you an edge in your application process.

✨Tip Number 4

Prepare to discuss your personal growth ambitions. Since itsu promotes career progression, think about how you can articulate your desire to grow within the company and contribute to the team's success.

We think you need these skills to ace Team Member

Teamwork
Customer Service
Food Preparation Skills
Attention to Detail
Time Management
Communication Skills
Adaptability
Passion for Food
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Positive Attitude
Willingness to Learn
Trustworthiness
Empathy

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand itsu's values and culture. Highlight how your personal qualities align with their four key attributes: pride, care, growth, and trust in your application.

Tailor Your CV: Make sure your CV reflects your enthusiasm for the role of Team Member. Even if you lack experience, emphasise any relevant skills or experiences that demonstrate your ability to work in a team and your passion for food.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and explains why you want to join itsu. Mention specific reasons why you admire the brand and how you can contribute to their mission of healthy eating and customer service.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the food service industry.

How to prepare for a job interview at itsu

✨Show Your Passion for Food

Since itsu is all about delicious, healthy food, make sure to express your passion for cooking and preparing meals. Share any experiences you have, even if they are just personal, to demonstrate your enthusiasm for the role.

✨Emphasise Teamwork

As a Team Member, you'll be working closely with others. Highlight your ability to work in a team and how you contribute to a positive atmosphere. Mention any past experiences where you successfully collaborated with others.

✨Demonstrate Growth Mindset

itsu values personal growth, so be prepared to discuss your aspirations and how you want to develop within the company. Talk about your willingness to learn and take on new challenges, which aligns with their commitment to career progression.

✨Align with itsu's Values

Familiarise yourself with the four itsu qualities: pride, care, growth, and trust. Be ready to provide examples from your life that showcase these qualities, as they are essential to the company's culture and success.

Team Member
itsu
Location: Bristol

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