Team Member

Team Member

Exeter Full-Time No home office possible
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At a Glance

  • Tasks: Join our vibrant kitchen team, no experience needed, and learn while you earn!
  • Company: itsu is a leading Asian-inspired quick-service brand with over 80 locations across Europe.
  • Benefits: Enjoy paid breaks, free lunches, early wage access, and discounts at major retailers.
  • Why this job: Grow your career with us; 90% of managers started as Team Members!
  • Qualifications: We seek passionate individuals who take pride, care for others, and want to grow.
  • Other info: Join a fun, supportive environment with social events and a focus on sustainability.

scope of the role

Apply now for the chance to join one of our teams! It only takes two minutes…

Start as a Team Member and earn up to £13.55 per hour, including an hourly bonus* and NO zero hours contracts!

As a Team Member, you will be working in one of our beautiful kitchens, you do not need any previous experience, we will teach you everything! Even more, if you want to grow, itsu is the right place for you ,90% of our shop managers and 30% of our Academy team [head office] started as itsu team members, you could be one of them! We love to grow our teams.

If you love working in a vibrant place, are restless to help [your team and customers] and preparing food is your passion – apply now!

this is you

We are looking for people displaying the four itsu qualities:

  • I take pride [in what I do]
  • I care [for people]
  • I want to grow [myself & others]
  • I build trust [around me]

perks and benefits

This Is What We Offer

  • Pay every month and if your expenses got out of hand, we’ve got you covered with early wage access via Wagestream.
  • Your breaks are paid, and your beautiful healthy lunch is on us every day!
  • Invite your family and friends over for a meal with 50% discount in every itsu shop.
  • Enjoy 28 days of paid holidays
  • With our top of class learning programs and career progression opportunities, you can quickly earn up to £12.65 as a \’Team Member Pro\’ [including hourly bonus], or £29,000 per year + quarterly bonus if you are a Team Leader [with guaranteed full-time hours].
  • We care about your health, so we offer access to mental health therapists 24/7. For your welfare our managers are fully trained in Mental Health First aid.
  • If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships!
  • At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events.

Just like you, we are very passionate about sustainability, please check our sustainability milestones here: https://www.itsu.com/sustainability-sourcing/sustainability-milestones/

About Us

We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK, Belgium, and France, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.

In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.

With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

itsu #J-18808-Ljbffr

Team Member employer: itsu

itsu is an exceptional employer that prioritises the growth and well-being of its team members. With a vibrant work culture, comprehensive benefits including paid breaks, free meals, and early wage access, employees are supported both personally and professionally. The opportunity for career advancement is significant, as evidenced by the fact that 90% of shop managers began as team members, making it an ideal place for those eager to develop their skills in a dynamic environment.
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Contact Detail:

itsu Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with itsu's values and culture. They are looking for team members who take pride in their work, care for others, want to grow, and build trust. Reflect these qualities in your interactions during the application process.

✨Tip Number 2

Show enthusiasm for working in a vibrant kitchen environment. Mention any experiences where you've thrived in fast-paced settings, even if they are outside of food preparation, as this will demonstrate your adaptability and eagerness to learn.

✨Tip Number 3

Highlight your passion for food and customer service. If you have any personal stories or experiences related to cooking or serving others, share them to showcase your genuine interest in the role.

✨Tip Number 4

Network with current or former itsu employees if possible. They can provide insights into the company culture and what it takes to succeed as a Team Member, which can help you tailor your approach when applying.

We think you need these skills to ace Team Member

Teamwork
Communication Skills
Customer Service
Adaptability
Time Management
Attention to Detail
Passion for Food Preparation
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Positive Attitude
Willingness to Learn
Trust-Building
Empathy

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what it means to be a Team Member at itsu. Highlight your willingness to learn and grow, as this is a key quality they are looking for.

Tailor Your CV: Make sure your CV reflects the qualities that itsu values: pride in your work, care for people, a desire to grow, and the ability to build trust. Use specific examples from your past experiences that demonstrate these traits.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for food and teamwork. Mention why you want to work at itsu and how you align with their values. Keep it concise and engaging to capture their attention.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in any role.

How to prepare for a job interview at itsu

✨Show Your Passion for Food

Since the role involves preparing food, express your enthusiasm for cooking and healthy eating. Share any personal experiences or favourite dishes to demonstrate your genuine interest in the culinary world.

✨Emphasise Teamwork

As a Team Member, you'll be working closely with others. Highlight your ability to collaborate and support your teammates. Mention any past experiences where you successfully worked as part of a team.

✨Demonstrate Growth Mindset

itsu values personal and professional growth. Be prepared to discuss how you want to develop your skills and advance within the company. Share examples of how you've embraced learning opportunities in the past.

✨Align with itsu's Values

Familiarise yourself with the four itsu qualities: pride, care, growth, and trust. During the interview, weave these values into your responses to show that you resonate with the company's culture and mission.

Team Member
itsu
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  • Team Member

    Exeter
    Full-Time

    Application deadline: 2027-09-26

  • I

    itsu

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